- Performs Triage (Blood Pressure, Heart Rate, Temperature, Weight, and Height) at each visit
- Sits down with patient and completes designated areas of EMR
- Coordinates blood thinner medicines for procedures with cardiologist
- Coordinates post-op pain medicines with patient's surgeon
- Monitors the provider buckets in Athena
- Willing to travel to other offices, as needed
- Provides patient information to provider prior to patient evaluation
- Introduces patient to provider
- Enters all pertinent patient information and notes in EMR software
- Scans all applicable patient paperwork and uploads to EMR
- Prepares Eval Rooms and Procedure Rooms for patient encounters
- Cleans Eval Rooms and Procedures Rooms post patient encounters
- Performs patient drug screening
- Prepares patients for pain procedures
- Assists provider with Pain Procedures
- Cares for patients in Recovery
- Assists patient during check out and to their vehicles
- Arrives to specified clinic at least 15 minutes before first patient to allow for preparation of work site (if traveling)
- All other duties assigned including duties performed for affiliates, assigns, lessees, contractors or other third parties
- All other duties as assigned
Required Skills & Abilities:
- Exceptional customer service skills
- Knowledge of Medical Terminology
- Quickly and accurately type notes into EMR as provider dictates
- Strong computer and phone skills
- Establishes and maintain effective working relationships with staff, co-workers, and patients
- Navigates multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner
- Advanced knowledge of healthcare regulatory and compliance policies (e.g.; HIPAA)
- High integrity, including maintenance of confidential information
- Ability to exercise good judgment and positively influence others, including handling confrontations with poise and efficiency
- Ability to help lift patients from procedure table to wheelchair and from wheelchair to car
- Regular and reliable attendance, required
Education & Experience:
- Medical Assistant experience, preferred
- Pain Management experience, preferred
- EMR, KASPER, INSPECT knowledge and experience, preferred
- If required to travel for company related purposes:
- Active, valid driver 's license
- State minimum coverage vehicle insurance
- Must be able to pass driving history/motor vehicle check upon hire and maintain an acceptable record thereafter
- Maintain status as an approved driver through the HR department, including submitting required documentation before expiration
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