ResiBridge is looking for a Network Deployment Technician to work on team and solo missions to support the Network Deployment Team by racking, stacking, and cabling networking cabinets; pulling, terminating, and testing copper and fiber optic cables; configuring and provisioning off-the-shelf wireless PTP and PTMP radios; and resolving network performance issues. You will work with switches, routers, network management systems, wireless radios, and other IP network devices. A typical day can sometimes be physically demanding, but you’ll be willing to participate in field deployments that are often off-site and occasionally off-hours. This position will be based in New York City but willing to travel, approximately 20%.
Responsibilities:
- Participate in design sessions to develop an understanding of how we approach the design process, how to read design documents, how to cable a customer property, and how to configure and provision various network components
- Install, Terminate, Test, and Troubleshoot various types of cable (Coax, Ethernet and Fiber)
- Configure routers, switches, wireless radios, and other IP network devices in preparation for their deployment to customer sites
- Responsible for installing internet service for residential and commercial subscribers
- Track, prioritize, and handle technical activities from start of build to customer-ready
- Troubleshoot and correlate event/alarm events and resolve trouble tickets, including outage and network issues
- Work in a fast-paced environment and be able to make critical decisions on the fly
- Some work shifts outside of normal business hours, performing tasks that can only be accomplished outside of business hours
- Interact with customers, landlords, superintendents, and property managers
- Liaison between internal departments (customer service/support)
- Help subscribers get their devices online
Requirements:
- Minimum 1-3 years of fiber optic, Coax, Ethernet or similar cabling experience
- Ready to adapt and learn new technologies in a constantly evolving industry
- Highly available, able to use your phone to access websites and your camera to send important job information
- Read, understand and follow work orders/prints/scopes
- Flexible working schedule
- Familiarity working with hand and power tools
- Comfortable working in confined spaces (basements, electrical closets, shaftways, etc.) Capable of lifting up to 75 Ibs
- Capable working aloft (ladders/rooftops), valid drivers license
- Friendly and personable - You will be the face of Resibridge
- Ready to adapt and learn new technologies in a constantly evolving industry
- Highly available, able to use your phone to access websites and your camera to send important job information
Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. NYC PAY RATE: $20-$30 per hour
