Patient Account Representative
Location: Brattleboro, VT
- Salary: $20/hr - $32/hr, DOE
The Patient Account Representative ensures the financial integrity of accounts receivable by performing established financial processes that enable and expedite billing and collection for medical services. This includes editing and resolving claims according to regulations and compliance guidelines, patient account research and resolution, insurance verification and benefit determinations, identification of reimbursement issues, resolution of credits and issuance of refunds, identification of payment variance on invoices and follow-up and resolution of denied claims. This role is responsible for working correspondence denials and insurance follow-up.
Qualifications:
- 1+ years of experience as a biller, collector, coder, or back-office support staff.
- Knowledge of payer processes, local, state, and federal requirements.
- Excellent written and oral communication skills.
- Working knowledge of Microsoft Office.
- Strong organizational, problem solving and decision-making skills.
- Ability to prioritize and manage multiple projects and issues effectively and simultaneously.
- Self-motivated and self-starter who can work well under minimal supervision.
- Strong attention to detail, research and follow up skills.
- Ability to work both independently and in a team setting.
