Job Description
JOB DESCRIPTIONYou have an obsession for taking care of our customers and employees and making them feel welcomed and providing an individual client experience. You will build lasting relationships, doing the right thing, exceed expectations, and having a strong commitment to diversity and inclusion. Here at JP Morgan Chase, you ll have the opportunity to help people experience our Purpose Make dreams possible for everyone, everyone every day; by providing education on JP Morgan products and service and advice tailored to suit their financial solutions. You will successfully collaborate and facilitate joint meetingswith colleagues and worked as part of a team to achieve business results.
As a Senior Private Client Banker in a JP Morgan Branch, you are the main point of contact for a select group of Chase s affluent clients in the JP Morgan Branch. You ll manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
Job Responsibilities - Shares the value of the new Private Client tiered product suite, relationship program with clients that may be eligible
- Manages the clients and their family s banking relationship through an advice-based approach, delivering elevated service, owning and resolving issues end-to-end, ensuring each client receives the best products, elevated servicing and relationship pricing; and can fully maximize the value of their relationship with JPMorgan Chase
- Provides family & life planning services for clients and their beneficiaries in partnership with Private Client Advisors & Private Client Investment Associates
- Partners with Specialists (Private Client Advisors, Financial Planners, Home Lending Advisors and Business Relationship Managers) to connect clients to experts who can help them and their families with specialized financial needs
- Makes lives of clients more convenient by serving as a direct point of contact who can help resolve banking issues on a client s behalf and has a 360 view of all the client s product, personal connections, key partners, and interactions with JPMC
- Takes ownership of operation risk and control while adhering to policies, procedures and regulatory banking requirements
Required Qualifications, Capabilities and Skills- Demonstrated success using a value-added, relationship-oriented approach to deepen client relationships
- 2+ year Branch Banking Banker, or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating and maintaining customer relationship, and revenue generation
- Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required - or must be successfully completed within 180 days of starting the role
- Compliance with Dodd Frank/Truth in Lending Act
- High school degree, GED or foreign equivalent
- Adherence to policies, procedures, and regulatory banking requirements
- Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
- Excellent communication skills
- College degree or military equivalent strongly preferred
- Experience cultivating relationships with affluent clients is strongly preferred
- Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:
ABOUT USChase is a leading financial services firm, helping nearly half of America s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.
