An H & CO client is one of the biggest companies in the healthcare industry, and is looking for a:
Client Service Specialist II
Job Type: Hybrid
Location: Nashville, Tennessee
Position Summary:
As a Client Services Specialist II, you'll play a crucial role in ensuring efficient and optimized operations for clients. You'll be responsible for managing project intake, coordinating workflows, and providing excellent customer service to internal stakeholders.
Key Responsibilities:
- Serve as the primary point of contact for the clients of the company, providing timely updates and support throughout the project lifecycle.
- Independently handle client-facing communication and maintain system notifications to ensure exceptional customer service.
- Provide expert consultation on service offerings and assist in driving operational excellence.
- Coordinate and monitor requests and projects through each stage of the work lifecycle.
- Support the marketing stragegies.
Requirements:
- 3+ years of client support experience in healthcare companies.
- Bachelor’s or associate degree.
Benefits:
- Hybrid role.
- One of the biggest companies in the healthcare industry.
- Career path and wide chances to grow and professionally.
- Robust health insurance package.
