About our Company:
Comfort Systems of Virginia, Inc. was founded in 2006 by Rhonda Bridgeman with a goal to provide high quality contracting services to customers in Virginia and North Carolina. Since our incorporation, Comfort Systems of Virginia, Inc. has made a commitment to constantly improve our capabilities by applying our industry-leading skills to all projects, making us a benchmark for quality and professionalism in our industry.
Our highly qualified team of technicians and installation mechanics are educated and trained on the latest advancements in technology and industry standards. We regularly provide on-going training sessions conducted by industry professionals who are top in their field.
Our team includes a diverse mix of professionals who are highly proficient in the Mechanical, Plumbing and Service industry. The philosophy and mission that we share is what sets Comfort Systems apart from the competition. This enables us to provide quality service and ensure that we will deliver our customers a successful job every time.
Primary Role
The primary role of IT Specialist is to manage the organizations IT systems, including networks, computer systems, and corporate data. The successor of this position will also be responsible for the development, implementation and support of these systems and to provide technical support to users.
Essential Duties and Responsibilities include but are not limited to the following:
· Analyze, test, troubleshoot and diagnose network systems and software
· Supporting the day-to-day operations of our computer network
· Educating employees about network security and best practices for computer usage
· Resolving IT support requests from employees
· Answering employee questions regarding computer systems
· Perform network maintenance to ensure networks run smoothly
· Provide technical support to users to users and troubleshoot system and network issues
· Ensure the security and privacy of networks and computer systems
· Manage data backup and system security operations, such as firewalls and user authorization
· Install, configure, update and test software and hardware components
· Maintain company’s inventory to ensure accuracy and efficiency.
· Perform IT audits
· Generating sign ins and emails
· Phones and Tablets/ iPad setup
· Regularly evaluating IT systems to ensure they meet the necessary demands
· Other duties as assigned
Skills
The incumbent must demonstrate the following skills:
· Ability to learn new technologies and implement them
· Ability to stick to strict deadlines
· Problem-solving skills
· A technical, logical thought process
· Ability to work well under pressure and strict deadlines
· Excellent verbal and written communication skills – must be able to effectively communicate with all levels of staff
· Good interpersonal skills
· Must be able to multi-task
· Ability to work collaboratively in a diverse work environment with all levels of employees
· Time management skills
· Must be able to present necessary information clearly and effectively.
Physical Requirements
· Mobility – must be able to move around and work in an office setting which includes standing and sitting for long periods of time, walking, and stooping.
· Lifting – able to lift and carry light objects and heavier objects with assistance
· Hand and Finger movement – ability to use hands and fingers to operate office equipment, such as keyboards and telephones. Must also be able to make quick, precise adjustments to equipment.
· Vision – needs to have close vision to use a computer and may also need to be able to see details of objects that are less than a few feet away.
· Hearing – anility to hear, understand, and distinguish speech and other sounds
Safety Requirements
- Use safe work practices and promote safe practices.
- Utilize proper PPE equipment
- Comply with all safety requirements set forth by Comfort Systems and OSHA
Education, and Experience
· Bachelor’s degree in computer science or related field is preferable.
· Professional Certifications Preferred: CompTIA A+, CompTIA Security+, CompTIA Network+, CISA, CISM,
· Hardware and software configuration
· Attention to detail
· Problem-solving skills
· Strong troubleshooting and critical thinking skills
· Time management
· Network management
· Information security
· Communication skills
Employment Requirements
- Ability to pass drug screening(s)
- Ability to pass background check, and obtain security clearance
- Ability to prove U.S. employment eligibility and provide required documentation for same.
- Willing to travel as required
- Able to work extended hours when necessary
- Must have neat and professional appearance
