Description:
ABOUT DREXEL
Drexel Building Supply is a leading provider of quality building materials and services to professional contractors and homeowners throughout Wisconsin. Team Member owned and community-driven, we proudly operate six Drexel retail locations and three Drexel manufacturing locations across Wisconsin.
We align our entire team around one mission: Supply. Happiness.
We live and operate around our 11 core values, and these values are the backbone of what drives our team to success. Our core values exemplify the DNA of Team Blue! Join us in our mission and see for yourself why Drexel has been named a Wisconsin Top Workplace every year since 2011 and a USA Top Workplace in 2023!
ABOUT THE ROLE
- Develop expert-level product knowledge in cabinetry & countertop offerings available.
- Learn Spruce software to create quotes, orders, and accurately order projects, confirm acknowledgments, and complete shipping paperwork to ensure impeccable customer service!
- Work closely with the entire Cabinetry team to maximize each account's potential.
- Explore opportunities to elevate builders to new categories and make them more profitable.
- Work directly with the builder/homeowner during product selections when possible. Use your skills and confidence to become a valued and trusted consultant.
- Become an expert on competitive products and specifically the differences between us and them.
- Ensure that service issues are addressed within 48 hours. 48 hour solution resolution
- Answer customer service phone calls and assist walk-in customers with a smile!
- As you grow in your role you will assist in training and motivating new team members.
ABOUT YOU
To be successful in this role, you'll need:
- Uber positive enthusiastic winning attitude!
- Experience in design is a plus!
- Your background involves putting customers first
- You have been a HUGE contributor to the success of a team
We really don't care too much if you have experience. You are uniquely you and bring something to the table that no one else can. You have done some great things that don't necessarily fall into the career path above but that's what makes you, YOU! If your core values align with ours, tell us why you would be great for this job anyway.
FULL-TIME TEAM MEMBER BENEFITS
Insurance - Medical, Dental, Vision
Employee Assistance Program
401k
ESOP Shares
Profit Sharing
Immediate Holiday and Vacation Pay
Team Member Product Discount
Scholarship Program for the kids of Drexel team members
Annual Charity Match Donation
Annual reimbursements to spend on family and fitness
Birthday PTO and many more fun little perks!
PM85
Requirements:
PI1acc61cbc15a-25826-35465320
