Job Title : Customer Service Representative
Duration : 12 months(Possibility of Extension)
Location : Chandler, AZ
Payrate: $15/hr on w2 without any benefits
Summary:
Greet clients/public and assess purpose of office visit. Make referrals for DES and community resources. Assist clients to prepare for the application process, Register application and check for prior client history. Manage a high volume of incoming calls. Route calls and messages to appropriate staff, Photocopy information submitted by client for eligibility process. Direct client and information to the assigned/ appropriate case manager, Open, date stamp and distribute all mail (US./Inner office/scanned/emailed/fax) Prepare outgoing mail according to office procedures.
Skills Required:
Computer skills, customer service skills, critical thinking skills
Experience Required:
Minimum 1 year consecutive customer service
Education Required:
High School Diploma
Thank you!
