We are seeking a highly motivated and detail-oriented Transportation Analyst to join our Corporate Transportation team, focusing on the Final Mile Delivery Program. This role involves day-to-day management and oversight of our Southeast regional final mile carrier, which specializes in in-unit deliveries with light installation services. The ideal candidate will have a strong background in transportation logistics, with the ability to analyze performance and pricing trends to ensure the program operates efficiently and cost-effectively.
Key Responsibilities:
Day-to-Day Operations Management:
- Oversee the daily operations of the final mile delivery program, ensuring that deliveries are completed on time and meet quality standards.
- Coordinate with the acquired regional carrier to ensure alignment with corporate standards and expectations.
- Manage and resolve any operational issues, including delays, customer complaints, and equipment failures.
- Develop and implement process improvements to enhance delivery efficiency and customer satisfaction.
Performance Analysis:
- Monitor key performance indicators (KPIs) related to delivery times, customer satisfaction, and operational efficiency.
- Conduct regular data analysis to identify trends, inefficiencies, and areas for improvement within the delivery program.
- Prepare and present detailed reports on performance metrics to senior management.
- Collaborate with the carrier and internal teams to develop and execute action plans based on performance analysis.
Pricing and Cost Management:
- Analyze pricing trends and cost structures to ensure competitive and profitable operations.
- Work closely with the finance and procurement teams to develop pricing strategies that balance cost efficiency with service quality.
- Conduct regular reviews of vendor contracts and agreements to ensure compliance and cost-effectiveness.
- Provide recommendations for cost-saving initiatives and budget management.
Program Oversight:
- Maintain a comprehensive understanding of the in-unit delivery program, including the scope of services, customer requirements, and market conditions.
- Ensure that the acquired carrier adheres to all regulatory requirements, company policies, and safety standards.
- Support the integration of the acquired carrier into the broader corporate transportation strategy.
- Act as a liaison between the corporate transportation team and the regional carrier, facilitating communication and collaboration.
Qualifications:
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- 3+ years of experience in transportation, logistics, or supply chain management, with a focus on final mile delivery.
- Strong analytical skills with experience in data analysis, performance metrics, and cost management.
- Proven ability to manage day-to-day operations in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
- Proficiency in transportation management systems (TMS) and Microsoft Office Suite, particularly Excel.
- Familiarity with in-unit delivery services and light installation processes is a plus.
Preferred Qualifications:
- Experience working with or managing relationships with regional carriers.
- Knowledge of the Southeast U.S. market and regional logistics challenges.
- Certification in transportation or logistics (e.g., CTL, CLTD) is an advantage.
