CSI Companies is hiring a Surgical Coordinator for our healthcare client located in Jacksonville, FL
Hours: Monday-Friday, 40 hours/week; normal business hours (between 7am-5pm EST)
Location: Jacksonville, FL 32207
Pay: $23/hr
Position Type: Contract to Hire
Job Summary:
The Surgical Coordinator directs, coordinates, and facilitates the surgical scheduling activities of all surgical scheduling activities of all clinic physicians. You will utilize appropriate administrative, financial, and operational policies and procedures to facilitate continuity of care for the surgical patient. You will also act as the liaison between the department and other surgical and financial areas.
Job Responsibilities:
- Coordinates the scheduling of pre-operative appointments to include preadmission testing, history and physical, and other associated tests or services related to the surgical procedure.
- Instruct patients on administrative, financial, and pre-operative processes.
- Verifies insurance coverage, obtains authorization, submits clinical information as required, and communicates with patient, vendors, surgeon, and hospital abreast of the surgical plan.
- Provides excellent customer service for patients/families/representatives and other members of the treatment team.
- Utilizes the internal surgical scheduling EPIC application and external scheduling processes.
- Identifies and requests specialized equipment and/or personnel required by the physicians for the performance of each surgical case.
- Review reports to determine if procedures authorized match procedures performed.
- Review reports to determine if authorization is required for unscheduled surgeries performed after hours.
- Prepares reports as requested, and educates staff members and physicians in new processes, policies, and procedures.
- Participates as an active care team member in the coordination of patient care.
- Attends and actively listens and participates in the regularly scheduled Referral Coordinator and/or Surgical Coordinator training sessions and meetings.
Qualifications
- 2 years of experience working in an ambulatory healthcare setting and working with HMOs, Medicare, Medicaid, PPO, and third-party payers
- Demonstrated knowledge of specialty surgical procedures with associated acuity levels and specialized equipment, ancillary services, and staffing needs
- Ability to manage multiple priorities and meet deadlines
- Strong attention to detail and quality of work
- High School diploma or equivalent required
