Company Description
LinkTrust is a leading provider of performance marketing software based in the Salt Lake City Metropolitan Area. We specialize in empowering ad networks, digital agencies, retailers, advertisers, and online marketers to manage and track performance marketing campaigns and marketing intelligence programs globally.
Role Description
This is a full-time hybrid role for a Technical Support Specialist/Manager at LinkTrust. The role involves providing technical support, troubleshooting, and ensuring customer satisfaction. While the role is primarily based in the Salt Lake City Metropolitan Area, there is flexibility for remote work.
Qualifications
- Customer Satisfaction and Customer Support skills
- Technical Support and Troubleshooting skills
- Customer Service experience
- Strong problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work independently and in a team
- Experience in performance marketing or affiliate marketing is a plus
- Bachelor's degree in Information Technology or related field is a plus