The “IT Site and ERP administrator” is the main local IT contact he is performing the following tasks, per categories:
ERP administration:
- Manage the local ERP (SAP BusinessOne)
- Identify, troubleshoot, and resolve technical issues, including system errors and bugs, to maintain system integrity and user satisfaction. Document issues and resolutions.
- Translate business requirements into configuration items, through robust change process and communication
- Support the users in their duties, by training, expertise sharing and strong personal involvement
- Maintain, Improve and develop reports on ERP data
- Implement new configurations and updating existing ones
- Establish and maintain user access rights, defining access permissions
Projects
- Lead and execute local IT projects in alignment with global IT strategy
- Execute local task of global IT projects
IT administration
- Guarantee IT best practices adherence
- Guarantee IT execution per procedures in medical device manufacturing environment
- Identify, troubleshoot, and resolve technical issues, including system errors and bugs, to maintain system integrity and user satisfaction
- Escalate issues to external providers when needed
- Manage request and Changes
- Manage the system environment, overseeing software updates, system enhancements, and ensuring optimal performance and reliability.
