🌟 Join Our Team as an Installation Manager 🌟
Are you a skilled professional with a passion for managing and guiding installation teams? Do you excel in ensuring jobs are completed on time and with 100% customer satisfaction? If so, we want you to be part of our growing team!
About Us:
We are one of the top provider of custom window coverings in North America. We offer custom solutions, including blinds, shades, shutters, drapery, and smart home solutions. Our franchise is one of the top-performing in OUR AREA, fostering a team atmosphere and celebrating collective achievements with strong core values of customer service, commitment to excellence, integrity, and innovation.
About the Role:
As an Installation Manager, you will:
- Supervise and conduct expert installations of window coverings on various surfaces.
- Ensure jobs are completed on time, correctly, and with 100% customer satisfaction.
- Manage installation scheduling for efficient use of installer time.
- Coordinate with the office, sales teams, and vendors to resolve difficult installs and issues.
- Build and nurture client relationships, maintaining high customer service metrics.
- Train and guide new and existing installers.
- Handle RGA projects, customer service calls, and repairs.
- Maintain storage/warehouse facilities, receive products, and make entries in the system.
- Troubleshoot and creatively solve field issues.
- Instruct customers on operating and maintaining their new window treatments.
Qualifications:
- Knowledge of and ability to operate hand and power tools. 7 years’ experience as an in-home installer.
- Self-directed and able to work independently as well as with a team.
- Friendly, courteous, and pleasant with all types of people.
- Ability to learn and install new technology as introduced to the window covering and installation industry.
- Excellent analytical and problem-solving skills.
- Written and verbal communication skills are critical when interfacing with all levels of Budget Blinds staff and clients.
- Current and valid driver's license and insurance.
- Punctual and dependable.
- Ability to lift a minimum of 50 pounds and climb up and down ladders.
- High school diploma or equivalent education level desired.
- Experience and installation knowledge of all window coverings:
Roller shades
Blinds
Shutters
Familiarity with motorization and automation.
Exterior zipper/roller solar screens
Familiarity with Lutron and Hunter Douglas is a plus.
Knowledge of low voltage and line voltage connections.
Perks:
·       Company Vehicle: For company use, insured, and maintained.
·       Benefits: Medical, dental, and vision insurance within 90 days of hire.
·       Paid Vacation: 10 days of paid vacation per year.
·       401K: Matching 401K after 1 year.
·       Holiday Observances: Enjoy holidays including Thanksgiving, Christmas, New Year’s, Fourth of July, Memorial Day, and Labor Day.
Compensation Package:
•      Salary range depending on experience. $75,000 - $100,000/ year
•      Health insurance
•      Paid time off
To Apply:
•      Provide current resume.
•      Application materials should be sent to: davidj@watersbusinessconsulting.comÂ
