Position Summary
The Warehouse Supervisor is a professional multitasker to support the Warehouse Manager with day-to-day functions required to achieve operational efficiency. Focuses on utilizing department leads to best coordinate task to optimize daily output to the scheduled plan. Possess strong management skills to lead work flow needs including instructing, training, monitoring, and continually implementing improvements to processes to achieve our customer and company goals. We are a fast paced, growing company with primarily English and Mandarin speaking staff which communication is crucial to exceed our picking, packing, shipping, and distribution efficiency goals for our customers satisfaction and on time delivery.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Supervise, instruct, and monitor across entire warehouse site to actively handle process problems with emphasis for the 100% completion rate daily. KPI measurable
- Support manager in scheduling of staff to meet customer demands, implementing any necessary changes to workflow documents; maintaining all SOP accuracy.
- Execute and coordinate picking, packing, expo, replenishment, shipping/receiving staff to achieve the daily requirements to plan while ensuring that procedures are followed and meet all quality requirements.
- Lead the flow and quality of work to maximize efficiency and minimize overtime
- Propose and implement warehouse process improvement plans to Management
- Support in troubleshooting issues as the arise
- Initiate cross training and new processes to increase inter-departmental flow
- Be the liaison between staff and Director to report activities, issues, and action plans
- Maintain inventory control functions in AX system.
- Manage and prioritize staff assignments to Directors plan.
- Observe, maintain, coordinate and complete standard work
- Maintain a clean, organized, and safe work area
- Assisting other areas when needed
- Assist Expediter and pickers to make sure each work order is done in an efficient amount of time.
- Utilize problem-solving skills to ensure stable operation
- Assisting other areas when needed
- Open to working 1st and 2nd shift hours.
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Excellent verbal and written communication skills, bilingual English & Mandarin is a PLUS
- Fast Paced, High Volume distribution experience
- Supervisory – Managerial working experience
- Able to solve problems and make decisions on the fly
- Able to multi-task and be a quick learner
- Forklift Experience; preferably stand up
Physical Demands and Work Environment
- Must be able to lift up to 50 lbs
- Use rolling safety stairs
- Ability to stand for extended periods of time
