Join the NDCP Team and Make a Difference!
Unlock Your True Potential!
Job Title: IT Supply Chain Manager
Location: Duluth, GA (Hybrid/Remote)
Compensation: Competitive salary with bonus potential. Paid weekly
Schedule: Monday - Friday, 8:00 am - 5:00 pm
Benefits:
- Competitive health and dental insurance at date of hire
- Competitive vision and prescription drug insurance 30 days after hire
- Company-paid Group Life, AD&D, Short-Term and Long-Term Disability coverage
- Voluntary Life and AD&D coverage
- Flexible Spending Accounts
- Employee Assistance Program
- Paid time off for vacation, discretionary time, illness and holidays
- 401(k) retirement savings plan with company matching
- Education discounts at Southern New Hampshire University
- Life Mart, AT&T, and Verizon discounts
- Fitness and Wellness Discount and Reimbursement Program
- Employee purchase discount programs
- Employee apparel program
Overview:
National DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team as IT Supply Chain Manager . We are a $3 billion global supply chain management company serving Dunkin’ franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin’ franchisees turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service. Our organization is at the forefront of the industry, and we want you to be a part of our success story.
Why Join Us?
At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development.
Position Overview:
Incumbent is responsible for managing and supporting ongoing enterprise-wide IT-related project activities, tickets and request and program accordingly to ensure they effectively support the organization’s current and future business needs and strategy.
Responsibilities:
- Manage team of IT supply chain analyst and sr. analyst and drive supply chain related project and support system.
- Work with stakeholders to support business strategy, objectives, new technologies and roadmap.
- Work with team to support the alignment of technology with the organization’s goals.
- Work collaboratively with other IT team, cross-functional team, and vendor to design, develop, and test software that will improve the efficiency and reliability of our distribution center.
- Participate in the design, build, validation, implementation, and maintenance of IT application systems and/or infrastructure solutions in support of our current, and future business needs.
- Support internal communications related to change request, system upgrades and maintenance.
- Communicate succinctly and clearly with cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities.
- Involve in supporting IT and business by participating actively in Incidents, Service Request, Change Request and Reporting.
- Manage flow documents, Job Aids, functional specifications, technical specs, create/execute test scripts as needed for projects or initiatives.
- Troubleshooting and resolving problems to users on a 24- hours basis including weekend and holidays for business critical and system outages.
- Not much travel needed but ready to travel on demand basis to warehouses for project deployments.
Qualifications:
- BS in Supply Chain Engineering or equivalent strongly desired.
- Minimum 5 year of IT supply chain experience of driving projects, managing end to end deployment of supply chain related project.
- Knowledge of supply chain process of warehouse management and transportation management.
- Understanding of warehouse processes, methods of organizing the warehouse environment, and determining efficient inventory control procedures like storage of inventory, placement of inventory, picking, packing, shipping, and loading.
- Knowledge of transportation operations within facility such as planning and scheduling, static routing, dynamic routes, and facility layout.
- Willing to learn new tools and applications and take additional roles.
- Must possess good analytical skills and excellent problem-solving skills.
- Ability to demonstrate proven technical and troubleshooting aptitudes and capabilities.
- Experience in Manhattan Associate supply chain software is not mandatory but add on and preferred.
- Knowledge of MS excel and MS words.
- Knowledge of project management methodologies tools is plus.
- Demonstrated ability to handle multiple tasks and address problems creatively.
- Effective at developing internal / external relationships.
- Professional level verbal and written communication skills.
- High attention to detail and quality.
