DIRECTOR OF INFORMATION TECHNOLOGY
LOCATION: REMOTE (EST TIME ZONE)
SUMMARY:
WE ARE SEEKING AN EXPERIENCED DIRECTOR OF IT WITH A STRONG BACKGROUND IN DATA MANAGEMENT, WORKDAY FINANCIALS, AND CRM SYSTEMS. THIS ROLE REQUIRES BOTH STRATEGIC LEADERSHIP OF SMALL TO MID-SIZED TEAMS AND HANDS-ON TECHNICAL EXPERTISE.
RESPONSIBILITIES:
- OVERSEE THE TRANSITION FROM NETSUITE TO WORKDAY FINANCIALS.
- MANAGE THE MIGRATION FROM NETSUITE TO HUBSPOT.
- ENSURE IT INITIATIVES ALIGN WITH THE ORGANIZATION’S STRATEGIC GOALS.
- CREATE AND IMPLEMENT AN IT STRATEGY FOCUSED ON TELEHEALTH, AI TECHNOLOGY, AND REMOTE WORK.
- ACT AS A STRATEGIC PARTNER TO DRIVE IT INITIATIVES ACROSS DEPARTMENTS.
- ANALYZE METRICS AND PROVIDE ACTIONABLE INSIGHTS TO LEADERSHIP FOR DECISION-MAKING.
- LEAD MULTIPLE CRITICAL IT PROJECTS, ADDRESSING AND OVERCOMING ORGANIZATIONAL CHALLENGES.
- FOSTER A COLLABORATIVE AND INNOVATIVE CULTURE WITHIN THE IT TEAM.
- ENSURE THE INTEGRITY, SECURITY, AND COMPLIANCE OF IT SYSTEMS, INCLUDING DATA CENTERS AND INFRASTRUCTURE.
- MANAGE DATA CENTERS, WAREHOUSING, AND OVERALL IT INFRASTRUCTURE.
- IDENTIFY AND IMPLEMENT OPPORTUNITIES TO IMPROVE IT PROCESSES THROUGH TECHNOLOGY.
- DEVELOP AND MAINTAIN DASHBOARDS AND REPORTS FOR DATA-DRIVEN DECISION-MAKING.
- OVERSEE THE INTEGRATION OF IT SYSTEMS WITH BUSINESS APPLICATIONS.
- MANAGE RELATIONSHIPS WITH THIRD-PARTY VENDORS TO ENSURE QUALITY SERVICE.
- NEGOTIATE CONTRACTS AND SERVICE AGREEMENTS WITH VENDORS.
- ENSURE COMPLIANCE WITH ALL RELEVANT REGULATORY REQUIREMENTS THROUGH ACCURATE AND TIMELY REPORTING.
QUALIFICATIONS:
- EXPERIENCE: 10+ YEARS OF RELEVANT IT EXPERIENCE.
- EDUCATION: DEGREE IN A RELATED FIELD.
- TEAM MANAGEMENT: PROVEN EXPERIENCE LEADING SMALL TO MID-SIZED IT TEAMS IN GROWING ORGANIZATIONS.
- SYSTEM MIGRATION: HANDS-ON EXPERIENCE MANAGING SYSTEM MIGRATIONS.
- CRM EXPERTISE: EXTENSIVE EXPERIENCE WITH CRM TRANSITIONS.
- WORKDAY EXPERTISE: DEEP KNOWLEDGE OF WORKDAY FINANCIALS, WORKDAY EXTEND, AND HCM.
- IT OPERATIONS: STRONG BACKGROUND IN IT OPERATIONS, INCLUDING INFRASTRUCTURE, HARDWARE, SERVERS, AND NETWORKS.
- STRATEGIC LEADERSHIP: ABILITY TO BALANCE STRATEGIC IT LEADERSHIP WITH HANDS-ON OPERATIONAL INVOLVEMENT.
- HEALTHCARE INDUSTRY EXPERIENCE: FAMILIARITY WITH THE HEALTHCARE SECTOR, PARTICULARLY HIPAA TRANSACTIONS.
- GOOGLE PLATFORM PROFICIENCY: EXPERTISE WITH GOOGLE PLATFORMS, INCLUDING GOOGLE WORKSPACE, IDP, IAM, GCP, AND GWS.
- MIDDLEWARE DEVELOPMENT: PROVEN EXPERIENCE IN DEVELOPING AND OPTIMIZING MIDDLEWARE PROCESSES.
- DATA MANAGEMENT: EXPERTISE IN OPTIMIZING DATA MANAGEMENT PLATFORMS.
- CLAIMS PAYMENT SYSTEMS: FAMILIARITY WITH HEALTH PLAN CLAIMS PAYMENT SYSTEMS.
- ANALYTICS TOOLS: EXPERIENCE WITH ANALYTICS TOOLS, PARTICULARLY POWER BI (PREFERRED).
- IT SECURITY: DEEP EXPERTISE IN IT SECURITY.
- ENTERPRISE APPLICATIONS: STRONG KNOWLEDGE OF ENTERPRISE-LEVEL APPLICATIONS.
- EDI SYSTEMS: EXPERTISE IN ELECTRONIC DATA INTERCHANGE (EDI) SYSTEMS.
- SYSTEM INTEGRATION: COMPREHENSIVE UNDERSTANDING OF SYSTEM INTEGRATIONS.
- CROSS-PLATFORM INTERACTIONS: KNOWLEDGE OF INTERACTIONS BETWEEN SCHEDULING PLATFORMS, ATS, BI, HRIS, AND FINANCIAL SYSTEMS.
- ENTERPRISE SYSTEMS: EXTENSIVE EXPERIENCE WITH ENTERPRISE SYSTEMS, INCLUDING DATABASES, STORAGE SYSTEMS, VIRTUALIZATION, AND NETWORK INFRASTRUCTURE.
- SPECIFIC TOOLS: FAMILIARITY WITH TOOLS SUCH AS NETSUITE, ADP WORKFORCE, VIDCRUITER, APPSHEET, AND SMARTSHEET.
- COMMUNICATION: EXCELLENT COMMUNICATION SKILLS FOR EFFECTIVELY INTERFACING WITH DIVERSE STAKEHOLDERS.
