Ultimate Staffing is seeking Service Technicians for our client in Hayward, CA. If you a Maintenance or Automotive professional seeking a new opportunity, please review the job description and if you are interested in the role, please email me your most recent resume
SALARY RANGE: $36.00 TO $38.00/ HOUR
Job Summary
Responsible for providing start-up, warranty and billable service for all product lines. Identity and/or repair replacement needs; providing necessary information on the proper uses of the equipment, and assisting in other skilled trades as required.
Essential Functions:
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.
Technical:
- Perform new equipment start-ups, tuning, troubleshooting, repairing, and providing technical direction for customers and maintenance personnel.
- Perform equipment startup, warranty and billable repair by verifying equipment is installed, setup and programmed to manufacturer's Installation & Operation Manuals (IOM's).
- Equipment includes but is not limited to all the equipment on line card: pumps, boilers, water heaters, FlowTherm package systems, chillers, cooling towers, heat pumps, and VFD's.
- Set-up communications between equipment and troubleshoot interface with Building Management Systems.
- Add manufacturer recommended hardware components in the field when needed.
- Perform wiring or rewiring between electrical panels and CHC equipment as required.
- Perform voltage measurements on live equipment up to 480 volts.
- Work with live panels that potentially present arc flash hazards.
- Update equipment system software as required.
- Troubleshoot systems utilizing diagnostic tools such as data loggers, multi-meters, process meters, laser alignment tools, and combustion analyzers.
- Keep up to date on the equipment on line card.
- Provide start-up, operating, and maintenance training for the customer.
- Attend factory schools, virtual or in person, for training as assigned.
- Pursue additional formal education as needed, and reimbursed (per handbook) .
Customer Service
- Offer telephone support for start-up and troubleshooting.
- Present a professional, positive, and helpful attitude always when with customers and co-workers. Exhibit an understanding of human relations and functions as a team player.
- Observe additional maintenance needs requiring attention and report those to the appropriate supervisor and a recommendation of necessary/needed replacement parts/equipment.
Administration
- Submit timely reports.
- Responsible for truck tool inventory.
Miscellaneous
- Always work safely.
- Adhere to department and company policies and procedures.
- Willing/able to work autonomously with minimum supervision while working on assignment(s).
- Based upon business needs, you may be required to work overtime.
- Adhere to company policy regarding rest and meal breaks.
- If necessary, ability to work out- of- town and stay overnight to complete work.
- Maintain company vehicle by following the vehicle manufacturer's suggested maintenance intervals.
Competencies
- Customer/Client Focus.
- Communication Proficiency.
- Technical Knowledge.
- Results Driven.
- Organizational Skills.
No Supervisory Responsibilities. Travel is expected for this position.
Drug Test
Please note that this position is a safety sensitive position (a job in which an impairment caused by drug or alcohol usage would threaten the health or safety of any person) that requires passing all drug test.
Required and Education Experience
- Minimum 3 years' experience related to equipment in commercial or industrial applications, such as: HVAC, plumbing, boilers, pumping.
- Knowledge of, and commitment to, continuous quality improvement.
- Ability to prioritize tasks according to company goals and objectives.
- Strong technical skills, diagnostic capabilities, and aptitude to learn new technologies and systems.
- Clean driving record.
- Basic or intermediate writing skills.
- General computer experience with MS Outlook, Word, PowerPoint, and Excel.
Preferred and Education Experience
- Minimum 5 years' experience related to equipment in commercial or industrial applications, such as: HVAC, plumbing, boilers, pumping.
- Knowledge of direct digital controls and VFD experience are desirable.
- Where applicable, relevant licenses pertaining to HVAC, EPA, electrical, plumbing, boilers.
- High School Graduate or GED.
- Associates Degree from accredited school in any of the following: a plus
- Electrical/Electronics
- HVAC
- Plumbing
- Boiler
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
