If you are passionate about sales and customer service and have a keen interest in technical products, we encourage you to apply. Join our team and contribute to our success!
Job Summary:
We are seeking a motivated and detail-oriented Inside Sales Representative to join our dynamic sales team. The ideal candidate will serve as a key liaison between our sales team and clients, providing essential information about our copper products used in the generation and distribution of electricity. This role involves managing customer inquiries, handling RFQs, and ensuring exceptional customer service.
Duties/Responsibilities:
- Act as a liaison to facilitate communication and coordination between clients and the sales team.
- Respond to customer Requests for Quotations (RFQs) in a timely and accurate manner.
- Manage and nurture existing accounts to ensure client satisfaction and retention.
- Address and resolve customer inquiries related to product use, operations, and other relevant information.
- Occasionally travel to customer locations and trade shows as needed.
- Perform other related duties as assigned to support the sales team and company objectives.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Solid analytical and problem-solving abilities.
- Comprehensive understanding of equipment, products, and industry standards.
- Proficiency in Microsoft Office Suite or similar software for preparing reports and logs.
- Experience with ERP and CRM systems.
Education and Experience:
- Prior experience in industrial or electrical sales is highly preferred.
- Willingness to undergo technical training to gain expertise in our product line.
- A bachelor’s degree in a relevant field is highly desirable, but not required. We value practical experience and skills that align with the responsibilities of the role
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 25 pounds.
About Us:
The Electric Materials Company specializes in the production of high-quality copper products designed for the electrical industry. We provide materials essential for the generation, distribution, and utilization of electrical energy. Our product lines includes various copper components and alloys that meet stringent industry standards, catering to diverse applications in power generation, transmission, and distribution.
Our company is committed to delivering innovative solutions and maintaining strong customer relationships, leveraging their extensive experience and technical expertise.
In addition to a competitive salary, we offer Paid Vacation, 11 Paid Holidays (1 that you get to pick!), Health, Vision and Dental Insurances, Company Paid Life, Short and Long Term Disability, 401k Contribution and Profit Sharing.
All candidates who receive a written offer of employment will be required to undergo drug testing for commonly abused controlled substances as well as a physical.
Electric Materials Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Compensation details: 55000-60000 Yearly Salary
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