Resource Referral Counseling and Outreach Services
We are seeking a dedicated individual to join our Family Services team in providing Resource & Referral Counseling and Outreach Services. This role is instrumental in supporting families, child care providers, and the community, ensuring access to essential services and resources. Compensation ranges from $22 to $25 per hour, depending on experience (DOE).
Key Responsibilities:
- Partner with the Family Services team to assist parents in searching for child care options and identifying subsidies through Resource & Referral counseling.
- Enroll families in programs aimed at strengthening family stability.
- Represent the agency at workshops, community fairs, information sessions, and other outreach events.
- Support family child care providers and centers by maintaining program profiles and database updates.
- Manage and update referral databases and track reports for quality assurance.
- Conduct outreach to newly licensed child care providers and offer training on the online provider portal.
- Provide technical assistance and training through group and 1:1 support sessions.
- Assist with the development of materials for outreach, team training, onboarding, and updating parent and child development handouts.
Qualifications:
- Proficiency in Excel and basic data analysis.
- Strong organizational and communication skills.
- Experience in counseling, outreach, or social services is a plus.
- Ability to manage multiple tasks in a fast-paced environment.
Interested? Apply now!