- Design, develop and implement customizations and enhancements to the Microsoft Dynamics platform.
- Develop and maintain integrations between Microsoft Dynamics and other business systems.
- Execute standardized processes, content, and best practice in utilizing 365 CRM functionality.
- Work with end users to identify, create, and deliver reports according to requirements.
- Identify inefficiencies and gaps in current CRM landscape and leverage solutions to ensure optimal standards and processes.
- Identify data discrepancies and data quality issues, and work to ensure data consistency and integrity.
- Diagnose and resolve CRM access and performance issues.
- Install and configure relevant components to ensure CRM access.
- Execute CRM configuration and performance tuning.
- Monitor system details within the CRM, including integrations and execution time, and implement efficiency improvements.
- Develop, implement, and maintain change control and testing processes for modifications to the CRM system.
- Develop reports and dashboards to meet business reporting needs.
- Work with business analysts to identify and understand business requirements and develop technical specifications.
Desired Skills and Experience
Dynamics, Microsoft Dynamics, CRM
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
