We are seeking a dynamic and experienced leader to join our team as a Corporate Variable Operations Director, reporting directly to the Vice President of Sales Strategy & Operations. In this role, you will provide critical guidance, analytics, and accountability across various operational areas, including Pre-Owned Pricing, Acquisition, Trade-In Appraisal Optimization, Reconditioning, New Car Inventory Analytics, and Service Loaner Optimization. You will drive growth opportunities in New, Pre-Owned, and F&I Retail business, collaborating closely with Regional Vice Presidents, Executive Leadership, and store leadership to ensure operational efficiency and strategic implementation.
Key responsibilities include mentoring Dealership Operations Managers, Team Leads, and Supervisors, conducting in-store audits to ensure compliance with the Norm Reeves Way Playbook, and preparing presentations for the Dealership Operations and Executive Leadership Teams. You will also monitor KPIs, identify areas for improvement, and provide ad-hoc analysis and reporting to support business needs.
The ideal candidate will have at least five years of leadership experience, extensive dealership experience in both variable and fixed operations, and a proven track record in sales department management and variable production growth. A Bachelor’s degree or equivalent work experience is required, along with proficiency in MS Office programs. Excellent communication skills and the ability to build and maintain business relationships with clients are essential. Experience as an F&I producer or director is a plus.
Email your resume to: jade.atwood@normreeves.com
