Utility Design Administrator
Performs design work for electric and/or gas new construction, capital maintenance or system improvements – which includes but not limited to project initiation, preparation of new improvement designs, cost estimates and contracts. Establishes project specific business relationships and facilitates the customer through the company’s New Business Process. Focuses on the identification of customer needs and expectations for new business utility design for electric and/or gas projects by maintaining a working knowledge of company standards, tariffs and regulations. Works under the general direction of a higher-level Administrators
Essential Duties and Responsibilities
· Performs design work for electric and/or gas new or expanded service or system improvements.
· Maintains a working knowledge of all company standards, tariffs and regulatory requirements to provide the most cost-effective designs. Creates and delivers preliminary estimates.
· Identifies needs and expectations of the customer for electric and/or gas utility requirements of project specific development. Serves as the central point of contact for internal and external customers such as developers, contractors, engineering firms, local agencies and utilities from the inception to the completion of the assigned projects. Focuses on improvement of external customer satisfaction.
· Prepares and presents the financial agreement to the customer ensuring that the company delivers a comprehensive and accurate contract. Conducts pre-construction meetings with Electric and Gas Inspectors, General Foreman and Area Service Managers as necessary.
· May participate in the after hour rotational on call supervisor program and assists in restoration activities during storms or other emergencies
Requirements
- On-site in Reno, Nevada
- PLS CADD experience is preferred but not required*
- Customer service experience is preferred
- Administration experience is preferred
- Strong communication skills
- Willingness to learn and grow with client company
