About the Role
The Supervisor is accountable for the overall safety, security, efficiency, and cost-effective management of their team. The ideal candidate will lead by example, using their coaching skills to develop a culture of trust by inspiring, challenging and promoting the workforce while meeting corporate goals and customer business needs.
What We Offer
- On-site parking;
- Competitive wages;
- Comprehensive benefits package;
- 401k program eligibility;
- Safety boot allowance;
- Company events;
- Casual dress code;
- Room for growth and advancement.
Schedule
Responsibilities
- Lead, train and develop up to 10 team members;
- Delegate tasks and responsibilities for all classifications;
- Ensure timely scheduling of training and development for team members;
- Promote an operating culture of exceptional value through quality and efficient service delivery;
- Provide routine coaching to engage team members and develop ownership for sustainable target achievements;
- Understand and achieve all required targets for safety, customer satisfaction, financial and operating performance;
- Ensure the customer’s value proposition is clearly understood by the onsite team and that the level of customer satisfaction is validated in the customer’s KPI’s;
- Manage team accountability and performance to maximize efficiency, ensuring that the targeted profitability is achieved;
- Implement/utilize all required companies operating platforms and systems.
- Communicate with the customer to provide support, address service requests and inquiries;
- Additional duties as assigned.
Qualifications
- A minimum of 2 years experience in the janitorial cleaning industry at the supervisor-level;
- Manufacturing or other industrial experience is considered an asset;
- Possesses a High School Diploma;
- Possesses a valid Driver’s License;
- Ability to lead and participate in a dynamic fast-paced and team-based environment;
- Demonstrated problem-solving and leadership skills;
- Strong interpersonal, organizational, and communication skills;
- Knowledge of safety compliance regulations, policies and procedures;
- Willing to be available for light travel;
- Ability to reliably commute to GM Lansing Delta for work.