Technical Director

Thomas Brooke International • glendale, az, us • 4m ago

The Opportunity

Join a leading Italian wood coatings business, investing for growth in the US market
Highly visible role, reporting directly to the US General Manager
Emphasis on communications: build strong relationships with internal teams, clients, and industry partners.
Play a key role in managing the technical department, supporting global product development, providing guidance and support to customers, and ensuring compliance with industry regulations.
Outstanding opportunity for career development as the company continues to make strategic investment in its US business

What You’ll Do

Strategic Leadership: Provide essential insights to the General Manager and the (Italy-based) R&D department to forecast technological developments and assess product competitiveness.
Product Development: Collaborate with corporate R&D to develop new products that align with market and client needs. Oversee product testing and approval to ensure compliance with quality standards.
Client Support: Work closely with clients, assisting in testing and troubleshooting complex coating cycles. Manage client complaints and provide technical solutions to optimize satisfaction.
Regulatory Compliance: Ensure that all products meet legal and safety regulations, including labeling, transportation, and packaging requirements.
Sales Support: Provide the Sales Network with technical assistance, helping to present and promote new coating cycles to clients. Organize technical training sessions for internal teams, sales staff, and client technicians.
Market Analysis: Conduct regular analysis of market trends, competitor products, and technological advancements to support the company’s growth strategies.
Team Leadership: Manage the technical department, ensuring timely and accurate responses to sales and client needs. Provide technical training to department staff and foster continuous improvement.
Warehouse and Production Management: Oversee quality control in production and manage inventory, recommending the recycling or disposal of slow-moving products.

The Profile

Bachelor’s or Master’s degree in Chemistry, Chemical Engineering, or a related field.
8+ years of technical experience in coatings - wood coatings experience preferred but not required; meaningful experience in QC, tech service and/or regulatory is required as the foundation for this role.
Proven ability to manage complex projects, oversee technical operations, and collaborate with cross-functional teams.
Knowledge of industry regulations, compliance standards, and best practices.
Strong analytical and problem-solving skills with the ability to assess market trends and adjust strategies accordingly.
Excellent communication and interpersonal skills to collaborate with clients, external partners, and internal teams. “Persistent and consistent” - you are willing to keep going till you get the answers you need, rather than sitting back and waiting or getting frustrated! This is a highly important attribute.
Purposeful, results-focused, with well-developed prioritization skills.
Wiling to work 5 days a week in the Glendale Heights office and travel up to 20-30% domestically – this is NOT a hybrid or remote role
Passport and willingness/ability to travel to Italy initially for ~2 weeks training

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