Hiring: Restaurant IT Manager
Location: Dallas, TX
Pay: $100,000 - $120,00/year
DESCRIPTION:
The IT Manager will manage (plan, organize, lead and control) a team of IT resources (database/BI lead, web application analyst, and, end-user support analyst), outsourced vendor services (SaaS application vendors, application partners, systems and network engineering), and, design, develop, implement and operate systems interfaces that integrate disparate platforms for franchise management, accounting, supply chain, and Point of Sale (POS).
The IT Manager will oversee staff in the day-to-day performance of their jobs, providing direction and prioritization of activities based on business need. Ensures that projects are planned and tracked toward meeting their milestones and adhering to approved budgets. The IT Manager will be the point of escalation for resolving end-user problems, and, will provide the documentation and training needed to empower the user to be more tech savvy and independent.
CORE COMPETENCIES
- Experience and deep competence to deliver the key IT responsibilities
- Ability to deal with sensitive/controversial employee issues and complaints
- Ability to build and effectively manage relationships at all levels of the Company
- Excellent verbal and written communication skills with empathetic listening skills
- Experience and ability to formulate strategic IT strategies
- Exceptional analytical and problem-solving skills
- Ability to provide administration of internal control and compliance processes
- Competence in planning and executing projects to completion
- Knowledge and capability to work with IT systems and databases
QUALIFICATION
- BS in Computer Science (or software engineering) required
- 5+ years of technical experience
- 3+ years supervisory experience
- 5+ years of store systems experience (Micros POS, Clover/Bypass POS)
- 5+ years of supply chain systems and technology
- 3+ years of experience w/PCI DSS requirements and solutions.
- Must have strong QA experience.
Equal Opportunity Employer.
