Swift Engineering Inc www.swiftengineering.com is uniquely positioned in the marketplace to provide both Product Development and Manufacturing products and services, specializing in advanced composites, unmanned systems, robotics and associated technologies.
FLSA Status: Exempt
Reports to: President, Operations
Supervises: N/A
Salary Range: $80-90k
Description: Contracts Administrator
Purpose: Contracts Administrator serves as the contract liaison with all customers to ensure retention and growth for current and future business and to assure clients receive exemplary customer service.
Duties and Responsibilities:
Customer Service:
· Maintain strong customer relations with external customers, consistent with Swift's values, policies, and procedures.
· Provide status on production progress and delivery schedules to customers.
· Provide product shipment tracking information to customers.
· Assist with resolving invoicing inquiries.
· Coordinate on-site customer meetings.
· Retrieve drawings, materials/process specifications, and any other documents needed by the Engineering and Quality Assurance departments for proposal efforts and contract performance efforts.
Contracts:
· Contract representative on PO's, as assigned by the Director of Contracts.
· Enter and update POs and communicate receipt of orders to Swift staff to initiate project kick-off.
· Prepare contract change notices, monitor program performance, including the
reporting and status of PO and customer deliverables to all stalk holders of the project.
· Process RFQs - Input and update RFQ information in SalesForce Log.
· Maintain detailed and organized files.
· Prepare and maintain customer-defined status update requirements.
· Retrieve customer documents such as POs, Change Orders, Drawings, and Parts Lists through customer portals.
· Support Business Development and Swift Operations in meetings to discuss project status, including disruptions, conflicts.
· Submit customer deliverables
· Maintaining internal company contractual records and databases (NDAs, etc.)
Qualifications:
· 4-Year College degree preferred; 3-5 years of experience in contract management.
· Experience working in a collaborative environment; ability to work well under tight deadlines and effectively interact with a wide range of people.
· Strong listening skills, with a high level of professionalism required.
· Strong verbal communication skills are mandatory.
· Excellent writing skills mandatory.
· Experience working with prime aerospace companies is a plus.
· 2-5 years' experience in a technical and/or manufacturing work environment preferred.
· Strong customer service background, with a focus on customer advocacy.
· Advanced MS Excel skills with proficiency in Word, Outlook, and PowerPoint.
· Demonstrated attention to detail and accuracy.
· Candidates must be US Person for compliance with ITAR (International Traffic in Arms Regulations)
Working Conditions:
Office environment, indoors, & air-conditioned. Occasionally may be in an open shop environment. Occasional travel. Periodic weekend or evening work is expected.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Must be “US PERSON” per ITAR requirements due to our contracts.
Swift Engineering Inc is an Equal Opportunity Employer (EOE). Employment with Swift Engineering Inc is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
