Title: SOC Analyst Support
Duration: 6 Months
Location: Hybrid - Bloomington, MN
JOB DESCRIPTION
Contractor Duties Include:
Monitor for and manage Termination activates
Incident / Alert Monitoring and first review/actions
Arctic Wolf MD&R Alerts and Reports
Microsoft Defender Alerts and Dashboard review
Phish Alert Inbox review
General Tier 2 Security Ops support as needed
24x7 Critical incident response availability
QUALIFICATIONS
Bachelor’s degree or equivalent work experience, with a technology emphasis.
1 to 3 years of experience working in a SOC or on a Service Desk/incident response team is an advantage
Hands-on experience performing security investigations across different platforms including OS, networks, cloud, messaging, etc.
Experience working in a technology or security-related discipline and knowledge of technology disciplines including networking, workstations, servers, OS, etc.
Experience working with various security tools including SIEM, EDR, AV, forensics, firewalls, cloud, etc.
An Interest in continually learning and developing new cybersecurity skills.
Excellent written and verbal communication skills.
Preferred certifications: CISSP, GCIH, GIAC, Security+
Experience working with cloud cybersecurity tools a plus
Experience with automation and scripting tools/techniques preferred
preferred in performing support activities related to the EPOS/retail technology industry.
Experience working with a major manufacturer or food industry brand is preferred
Understanding of LAN/WAN technology/architecture.
Excellent writing and oral communications skills.
Excellent customer service and problem-resolution skills.
Ability to collaborate and work efforts within cross-functional teams.
Advanced computer skills and an understanding of computer hardware, with an ability to utilize software such as Smartsheets, MS PowerPoint, MS Word and MS Excel to prepare and deliver presentations.
