New England Board of Higher Education
Boston, MA
Position Title: Program Coordinator, Tuition Break & SARA (Hybrid)
Department: Regional Student Program, Tuition Break, and State Authorization Reciprocity Agreements (SARA)
Salary Range: $57,000 - $62,000
GENERAL SUMMARY:
This is a full-time position involved in NEBHE’s Regional Student Program, Tuition Break, and State Authorization Reciprocity Agreements. Since 1957, Tuition Break has saved New England residents attending public regional colleges and universities millions of dollars in tuition. The Program Coordinator will support the Director of Tuition Break to continue and expand upon this legacy to increase visibility of the program and develop further initiatives to supporting college access, enrollment, and attainment in New England. They will also work with the SARA Director to convene regional leadership, engage with state policy, and continue to provide seamless coordination between NEBHE and our member states and institutional participants.
This position is overseen by the Director of the Regional Student Program & Technology Operations and the Director, State Authorization Reciprocity Agreements. Responsibilities outlined below reflect that latest, consistent responsibilities, and similar and appropriate duties and responsibilities may be assigned as deemed fit by the Directors and/or President & CEO.
NEBHE BACKGROUND:
Established in 1955 by six visionary New England governors, the New England Board of Higher Education (NEBHE) is a regional compact that works across New England to help leaders assess, develop, and implement education practices and policies of regional significance; promote regional cooperation that encourages efficient sharing of education resources; and strengthen the relationship between higher education and the regional economy. Based in downtown Boston, NEBHE is a nonpartisan, nonprofit organization.
ESSENTIAL JOB DUTIES:
Regional Student Program, Tuition Break (50%)
Program Administration
- Leads the annual review and certification of all eligible academic programs offered by participating institutions.
- Leads collection, analysis and reporting of student enrollment and tuition data, including annual enrollment reports.
- Produces customized institutional, state, and legislative district reports on enrollment, tuition savings and revenue for legislators, government and higher education leaders.
- Collaborate with the Director to convene the Regional Student Program Advisory Committee and conduct regular program policy reviews.
Communications and Outreach
- Leads the creation and implementation of a communication plan to communicate the impact of Tuition Break to stakeholders including officers of participating universities, high school counselors, college access professionals, and legislators.
- Responds to inquiries from students, parents/guardians, and institutions about Tuition Break.
- Develops and presents information sessions about Tuition Break for students, high school counselors and families.
Other Responsibilities
- Collaborates with the Director and NEBHE’s IT Manager to further develop the program’s digital infrastructure.
- Collaborates with the Director and the Senior Project Manager to develop and enhance internal program processes and operations.
- Represents NEBHE and Tuition Break at relevant events throughout New England.
State Authorization Reciprocity Agreements (SARA) (50%)
Communications & Data Management
- Collects and organizes data about SARA in the New England region and affiliated States of New Jersey and New York to present to stakeholders using visually aesthetic tools.
- Assists the SARA Director in tracking all relevant information including institutional participation, state and national policy, steering committee membership, etc.
- Continuously reviews and updates the SARA portion of NEBHE’s website.
- Organizes and transmits quarterly SARA newsletter to NEBHE region participating institution contacts.
- Attends all N-SARA SPE and RSC meetings to take notes, especially for the purpose of follow up and/or understanding feedback, opinion, and/or perspectives.
Outreach
- Assists the SARA Director in organizing forums to inform and support states and institutions regarding SARA resources, participation requirements, and pertinent and timely online education topics.
- Initiates research or data collection based on priorities or requests defined by the SARA Director, NEBHE President, State Portal Entities and/or Regional Steering Committee.
- Organizes in-person and hybrid convenings, with our SPEs, our RSC, and members of the NC-SARA team to bring these leaders together to talk about pertinent issues impacting our region.
- Leads annual informational mailing to participating institution Presidents.
Coordination & National Engagement
- Leads process of compiling documentation and pertinent details necessary for biennial N-SARA member state renewal. With the Director, ensure and verify States are fulfilling their SARA obligations as outlined in the renewal application.
- Attends consistent meetings with regional counterparts and NC-SARA to help represent NEBHE to our colleagues, sometimes on behalf of the Director and/or NEBHE President.
- Attends and participates in any national SARA initiatives and meetings including annual SPE conference and NC-SARA Board Meetings. Participate in NEBHE Board and committee meetings, as required. Prepares and/or reviews materials and documentation to support Director and/or NEBHE President at these convenings.
QUALIFICATIONS:
Required:
- Bachelor’s degree or associate degree and relevant experience
- Knowledge of and excitement for higher education trends and issues.
- Excitement and willingness to work collaboratively across departments on multiple projects to accomplish organizational priorities.
- Exceptional attention to detail and strong time management skill.
- Exceptional verbal and written communication skills.
- Exceptional relationship building ability.
- A commitment to advancing equity in higher education
- Proficiency in Microsoft Office Suite.
Preferred:
- Excitement for college access, financial aid/affordability and/or college advising.
- Interest in the regulatory environment of higher education.
- Familiarity with New England higher education institutions and agencies.
- Familiarity with higher education operations and governance at the institutional or state level.
- Understanding of online and distance education delivery systems, modalities, and programs.
APPLICATION PROCESS:
Please apply via LinkedIn or email the following to careers@nebhe.org:
- Résumé
- One-page cover letter describing your interest in and qualifications for the position.
CONTACT
For questions, please contact the hiring manager at careers@nebhe.org using the subject line: “NEBHE Program Coordinator, Tuition Break & SARA.”
