WHAT YOU WILL DO: The Project Coordinator provides first contact customer service and performs a variety of receptionist duties to expedite day-to-day operations of the Veterans programs.
- Supervise residential staff under the general direction of the Program Manager
- Will supervise programmatic activities including client conduct and accountability, incident reporting, facilities maintenance requests, staff training and follow-up for grants requirements; may perform other duties as directed by Program Manager and Director
- Will participate in hiring and conducting performance evaluations and provides resources and support to staff
- Performs front desk and receptionist duties, including phones and greeting clients
- Maintains lobby, file room, and office equipment
- Orders and maintains supplies and coordinates janitorial services
- Establishes relationships with attendees providing program information
- Maintains office, van, and conference room schedules
- Tracks client data rosters and maintains client wait lists
- Tracks, screens and schedules client intakes and exits with team and VA Liaisons
- Manages Client data entry on ETO and Clarity
- Prepares billings and reports as needed
- Networks and connects clients with resources within the agency and utilizes other public and private social services agencies as needed
- Recruits, trains, and oversees volunteers
- Maintains accurate and detailed records for program reporting such as program folders and logs
- Attends and participates in program and agency and community meetings and trainings
- Provide leadership to the program staff; conducts meetings and trainings to ensure program compliance and to enhance staff skills.
- Assigns, coordinates, delegates and supervises work methods for efficiency and safety
- Performs wellness checks on residents as needed or required
- Handles difficult crisis situations and resolve any issues that arise
- Coordinates utilities checks, fire drills and other checks/repairs as needed or required to maintain facility compliance with Federal, State and Local inspections
- Monitors and reports client activity and overall program progress to Program Manager
- Work closely with departments within the agency to best meet the needs of clients
- Provide monthly/quarterly/annual reports as scheduled to Program Manager and or the Director as required
- Accurately records all emergencies, disciplinary, and other events that occur within programs or staff. Immediately reports medical emergencies to the appropriate agencies/organizations; administers First Aid/CPR and follow agency protocol and standard procedures in emergency situations
- Ability to work independently and professionally at partnering agencies, faith centers and other community settings
- Performs additional duties as assigned
Requirements
EXPERIENCE / EDUCATION
- Bachelor’s Degree in psychology, sociology, or other mental health/community health degree
- 1+ years of work experience in a social services or nonprofit setting required
- Experience working with veterans preferred
Pay: $22-$25/hour
Locations: Oceanside and Escondido (responsible for commuting to both) Mileage is reimbursed.
