POSITION OVERVIEW
Responsible for managing the execution, direction, and coordination of transportation matters. Supervises employee performance, manages driver assignments, monitors compliance with safety standards and ensures that vehicles are safe and meet legal requirements. Trains drivers and makes sure they are aware of their duties. Provides exceptional customer service. Performs related work as required.
REPORTS TO: Warehouse Manager
RESPONSIBILITIES AND DUTIES
With Little or No Supervision or Direction:
• Plans, schedules, directs, and controls the timely shipment of outbound orders.
• Coordinates the pick-up of incoming material in conjunction with the customer service team.
• Manages shipments from private carriers including UPS and FedEx.
• Provides initial, periodic, and remedial driver training associated with safety and situational protocols, proper tie-down techniques, customer service, and order and delivery documentation.
• Monitors and assesses the key performance indicators associated with matters of transportation.
• Manages in-house transportation processes with a focus on efficient on-time, low-cost operations.
• Oversees the Company’s truck preventive maintenance program.
• Maintains current driver license and medical card rosters.
• Manages the Company’s CHP Pull Notice Program.
• Administers state and federal transportation requirements with respect to drivers and Company vehicles.
• Ensures that drivers properly complete and maintain driving log in accordance with Company policies and government regulations.
• Safeguards driving records in accordance with Company policies and government regulations.
• Ensures that drivers complete daily truck maintenance checklists and follow all other related Company transportation policies.
• Provides support to drivers throughout the work day, both on Company property and in the field.
• Addresses all transportation-related safety concerns and questions posed by drivers or customers.
• Investigates driver and truck incidents including the issuance of administrative and motor vehicle citations received in the course of delivery, accidents, property damage caused by trucks and material falling off the trucks.
• Administers informal and formal counseling sessions with drivers as needed.
• Provides feedback and evaluation of the performance of drivers in accordance with Company policy.
• Drives on company business.
• Performs other duties as required.
SUPERVISORY DUTIES
In accordance with applicable organizational policies/procedures and Federal/State laws, may perform the following supervisory responsibilities:
Interviewing, hiring orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
MINIMUM QUALIFICATIONS/CORE COMPETENCIES
The following are the minimum qualifications which an individual requires in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.
• Exercising independent judgement and decision making based on standard policy or working procedures.
• Knowledge of and proficiency in Microsoft Office Suite computer software.
• Knowledge of and proficiency in IMS business systems.
• Knowledge of policies, rules, and regulations associated with modern fleet management, the State of California, and the United States Department of Transportation.
• Knowledge of the principles and practices of sound personnel management and supervision.
• Strong communicator with the ability to work closely and professionally with customers.
• Thoroughness in completing tasks and focused on quality output.
• Strong customer, quality and results orientation.
• Strong detail orientation and understanding of safe work processes and procedures.
SKILLS
• Practically applying proficient math skills, proper spelling, grammar, and punctuation.
• Excellent verbal, nonverbal, and written skills.
• Proficiency in operating modern desktop computers, related software, and related modern office equipment.
• Proficiency using Microsoft Office Suite computer software.
• Proficiency in utilizing IMS business systems.
• Proficiency in using modern fleet management software and equipment, such as GPS vehicle monitoring.
• Operating a pallet jack, an order picker, and a wood and Skill saw.
• Operating a caliper, tape measure, micrometer, and battery charging station.
• Knows when to ask for help in completing tasks.
ABILITIES
• Practically applying proficient math skills, proper spelling, grammar, and punctuation.
• Ability to solve problems and provide appropriate solutions.
• Ability to plan and organize workload for maximum effectiveness.
• Ability to take ownership of, and focus on critical initiatives.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with supervisors, fellow employees, customers, and the public.
• Ability to prepare and maintain records and reports, both manually and electronically.
• Ability to be an effective team member.
• Ability to support and adapt to change as the external environment and organization evolves.
REQUIREMENTS/SPECIFICATIONS
• High school graduation or equivalent.
LICENSES & CERTIFICATES
The following are the licenses and/or certificates which an individual needs in order to successfully perform the duties and responsibilities of this position.
• Must possess a valid California Class “C” driver’s license or equivalent, maintained throughout course of employment.
PHYSICAL DEMANDS
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers; manual dexterity required for occasional reaching and lifting of small objects, and operating office equipment. Must be able to lift at least 50 pounds without assistance.
WORK ENVIRONMENT
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
The warehouse is clean, orderly, properly lighted and ventilated. Noise levels are considered moderate to high.
Industrial Metal Supply does not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, age, employment status, disability or veteran status or any other basis prohibited by federal, state or local laws. AA/EOE
