Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Recruiting & Credentialing Specialist
Inviting applications from experienced recruiting professionals to perform recruitment of 1099-Field Adjusters, Contractors and Adjusters to enhance our network through multiple channels, credentialing and onboarding them into various programs and facilitate their trainings.
Responsibilities
Develop strong network of field personnel - Inspectors, Contractors, Adjusters
Dispatch claim assignments to the field inspectors or contractors
Forward, setup, and stage various work related to dispatching and credentialing resources
Follow up communications with resources relating to credentialing and dispatch
Work with resource recruiting / credentialing to further build network coverage
Assist with training of all desk and field personnel
Work with technical teams and subject matter experts to develop various training videos to automate training activities, including orientations, quick reference and specialty message videos
Maintain communication channels with other functions and Ops teams
Establish periodic and frequent communications with field inspectors, contractors and adjusters to discuss changes and updates to claim handling protocols.
Any other tasks assigned within the line of business.
Minimum qualifications
Relevant experience in recruitment & credentialing roles
Associate degree with skills transferable to position OR combination of two years in college education and experience relevant to position OR two years of relevant work experience.
Vendor management, customer service, or sales experience.
Effective phone presentation with ability to efficiently build connects, deliver information, and respond to questions of a varying nature
Excellent communication and interpersonal skills.
Ability to prioritize and manage effectively across many competing and concurrent tasks
Strong negotiation, facilitation and influencing skills
Professional and courteous demeanor and ability to collaborate within teams
Preferred qualifications
Deep understanding and experience in Sales / Relationship management
Past recruiting & credentialing experience in the property insurance or claims TPA Business
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
