Operations Manager - Direct Hire Opportunity
**This role is at a Material Handling Equipment Dealer, Rental and Maintenance / Repair company. The Operations manager MUST have a background in that industry, specifically.
Location: Decatur, GA area
Salary: $90-120k + bonus
Job Summary:
My client is a growing Material Handling Dealer and Maintenance & Repair service provider. The Operations Manager will initially manage the service department’s operations, ensuring all maintenance and repair tasks are completed efficiently and to a high standard. This role requires the ability to lead a team of technicians and manage customer relationships. As we grow, this person would ideally grow into increased Operational responsibilities.
Key Responsibilities:
- Lead a team of technicians, providing mentorship and support.
- Coordinate with dispatchers and technicians to ensure timely completion of service calls.
- Ensure all equipment is serviced according to manufacturer guidelines.
- Monitor technician performance and provide training as necessary.
- Manage customer relationships, ensuring high levels of satisfaction.
Qualifications:
- 4-year Degree
- 5+ years of experience working for an equipment dealer that offers maintenance and repair services and rental services.
- Experience with dispatch or leading service technicians.
- Desired to grow into a higher level leadership or GM function.
