Property Management office located in Dallas, Texas is looking for ambitious, dynamic, high energy individual. MUST BE ABLE TO WORK IN-OFFICE, IN DALLAS, TEXAS. Looking for a previous office manager in medical complex who is multi-faceted requiring experience or general knowledge of various business office management functions such as: business phone system management, HR functions, and property insurance. The position assist in HR and Benefits coordination for the 100 employees within the multiple departments of the Management Company. Individual in this position provides information and assist physicians and their staff, as well as, Hospital departments with all telephone needs providing software, clerical support, and maintaining telephone and 24 hour call center system records and billing. Job assist with general liability claims processing, workers compensation claim processing, responsible for maintaining physician and vendor insurance certificates, and completes other duties and projects as required and assigned.
Responsibilities
Job Duties Relating to Human Resource:
Position Assist the HR Manager in clerical duties and functions, some of which includes:
· Working with department managers in hiring process. Assists in hiring qualified employees by posting job openings, screening and interviewing candidates, coordinating background checks and drug screens, and maintaining files and records associated with the selection and hiring process. Serves as the liaison between supervisors and temporary agencies to coordinate temporary staff.
· Benefit enrollment/changes of new hires and existing employees;
- Assists administer with employee benefits, including health, dental, disability, and 401K, by coordinating and/or delivering new employee and enrollment meetings, , ensuring enrollments are completed in a timely manner, and assisting employees with benefits questions.
· Maintains insurance booklets, enrollment literature from multiple insurance carriers,
and all new and current employee forms and packets, as well as, maintaining information on company website.
· Complete and submit paperwork to process employee hires and changes, including job title changes, schedule changes, supervisor changes, promotion, hires, and terminations. Maintains on-site and electronic records and files, as well as submits required paperwork to the Payroll manager, Department manager, or employee in a timely manner;
- Assists in the administration and tracking of employee leave requests in accordance with applicable laws and company policy by responding to employee requests for leave, working with HR Manager to determine eligibility, administering paperwork, collecting required documentation, and accurately tracking leave hours;
· Assists the HR Manager to implement Human Resources policies and procedures;
- Assists in managing employee relations to meet company objectives and legal requirements, including initial review of employee issues, conflicts and disagreements, sitting in on employee/manager meetings, conducting exit interviews, coordinating employee communication, conducting new employee orientation, and coordinating recognition and reward programs.
- Coordinates Worker’s Compensation claims procedures by completing necessary paperwork and forwarding to the insurance carrier and Corporate Office.
- Stays current with human resource trends and practices, including state and local legislation that may impact employee policies and practices in the assigned distribution center.
- Manages and maintains highly confidential and sensitive information;
- Assist Manager in annual renewal of all employee insurance benefits.
Job Duties Relating to Risk Management & Insurance:
· Assist Manager in annual renewal of all insurance relating to company such as general liability, workers compensation, auto, employment practice, and professional coverage;
- File and maintain all vendor contracts—keeping an up-to-date list of expiration. Provide expiration list to Risk Manager 60 days prior to expiration:
· Monitors that all certificates of insurance for all physician offices, vendors, and contractors of the property are current and follow up on those that are not.
· Review of all Security incident reports, filing with Owner those that are reported, and following up with reports that require additional information or action;
· Assist with all claims processing relating to property, general liability claims filed by visitors or others relating to incidents that occur on property;
· Assist Manager in writing/executing all vendor Agreements.
Job Duties Relating to Communications, under the direction of Communication Manager:
· Answer and respond to incoming tenant/hospital calls;
· Determine/order/approve all equipment/supply purchases;
· Review and audit all vendor billing;
· Input all monthly billings to tenants using services;
· Assist with supervision and directing direct phone techs and Answering Service Manager;
· Learning all systems relating to voice systems/internet services/and call center;
· Working with vendors and service providers on equipment issues.
· Maintain company on line website and submit changes/edits/additions;
Qualifications: Education: Associate Degree or higher a plus; HR experience; Strong customer service skills; Multi-tasking individual;
