Our client is a leader in the field of nutritional supplement and pharmaceutical manufacturing. Since 2017, our client has been helping its customers conceptualize, create, and launch innovative and high-quality oral nutraceutical products – fast. They do all the hard work upfront, so customers don’t have to. We primarily offer liquid-filled hard capsules, off-the-shelf formulations, beadlets, and ingredient processing services. We have innovative technologies and state-of-the-art manufacturing capabilities. We focus on unique packaging and distinctive designs to cater to the evolving consumer need for convenience in terms of dispensing, dosage and storage. We also partner with customers in their go-to-market journey and help them with an impactful launch ensuring they continuously stay ahead of the curve and competition. We help customers create a “brand to reckon with” and build innovative products with one-of-a-kind branding high on design and shelf impact.
Job Description Summary:
- Responsible for oversight, direction, and resolution of business issues related to the order execution and achievement of specific sales targets.
- Arrange, coordinate, and participate in regular business meetings and periodic business reviews to facilitate the exchange of information and ensure action items are identified and executed upon as agreed.
- Evaluate and optimize current processes and practices to ensure customer satisfaction.
- Practice consistent communication and oversight of strategic business alliances and closely monitor performance of all accounts.
- Develop a comprehensive knowledge of each account’s capabilities, challenges, and business development opportunities to support BD/Sales to achieve stated goals.
- Foster teamwork through close collaboration with other functional departments to best position the company to take advantage of existing and new business opportunities.
Key Accountabilities:
- Ensure strategies and objectives for partnering are aligned with the business objectives.
- Demonstrated understanding of key functions to ensure enhanced cross-functional communication and decision making.
- Ability to marshal cross-functional internal resources and functionally specific expertise to alleviate obstacles and resolve conflict throughout the life-cycle of all the PMO partnerships.
- Develop, execute, and optimize strategy in partnership with senior sales leadership.
- Facilitate communication to support team alignment and unified action in regard to all customers.
- Monitor sales targets and KPIs for the designated accounts.
- Collaborate closely with related functions (Procurement, Supply Chain, Manufacturing, Quality) to remove obstacles, resolve issues and execute account-related projects.
- Provide central oversight and awareness of business issues for senior sales leadership.
- Drive the assigned sales area and actively support the regional objectives.
- Strong ability to influence decision-making without direct authority.
- Foster team spirit among all team members.
- Provide regular reports on sales dynamics, forecast, pipeline.
Competencies and Behaviors required:
Agility: Challenges the status quo and proactively looks for opportunities to develop Vantage business; Embraces new initiatives and drives successful implementation in his/her area; Understand how to effectively engage others in the change process.
Collaboration: Works in partnership as an active member of his/her team and cross-functional working groups; Generously shares information and knowledge with others across teams and functions; Actively seeks out and shares different perspectives from a broad network and implements alternative approaches.
Customer Focus: Proactively seeks to understand internal/external customer and market needs; Manages internal/external customer relations professionally and effectively; Identifies when company and customers interests may not align and seeks effective solutions to resolve or escalate; Develops insights that can be used to enhance customer satisfaction or other metrics; Uses systematic approach to ensure customer key metrics are tracked and analyzed for continuous improvement.
Driving Results: Establishes and consistently delivers on KPIs and challenging goals for him/herself (and team) and proactively shares credit for successes; Helps peers (and team) identify and overcome performance obstacles and challenges; Appropriately prioritizes multiple demands and leads defined work to successful conclusion on time; Secures buy-in from key stakeholders.
Skills required:
- Cross functional collaboration skills, team management, and teamwork
- Driving for results and motivated by objectives
- Strong interpersonal and communication skills
- Sales and commercial experience
We offer a competitive base salary plus health insurance coverage, generous PTO plan, and more. This job is on site 5 days per week. If you are qualified and interested, please apply today!
