The Wave Planner is responsible for the efficient management of inventory and order fulfillment processes within the distribution center. This role involves order management, creating and dispatching work to optimize the picking, packing, and shipping of products. The Wave Planner works closely with various departments to ensure that customer orders are fulfilled accurately and in a timely manner.
YOUR TASK
- Coordinate with warehouse teams to ensure efficient picking, packing, and shipping of orders.
- Monitor wave performance and make adjustments as needed to meet changing demands.
- Resolve issues interfering with on-time completion of orders.
- Communicate/escalate issues
- Monitor inventory levels and work with operations to ensure inventory is correctly allocated for outbound orders
- Ensure that inventory is properly allocated to meet wave plans and customer demands.
- Prepare reports and provide insights on wave performance, order fulfillment rates, and inventory management.
- Collaborate with cross-functional teams to enhance warehouse operations and streamline workflows.
- Communicate effectively with warehouse staff, supervisors, and other departments to ensure smooth operations.
- Escalate issues which cannot be resolved.
- Communicate with Client Services on issues of non-workable orders. Address and resolve any issues or discrepancies related to wave planning and order fulfillment.
- Any other task as directed by the supervisor
- Continuous involvement and support with departmental process improvements
- Abide by all company safety and hygiene regulations
- Follow and maintain 5S Program and guidelines
- Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment
- This job description is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice
YOUR PROFILE
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Able to perform at a fast paced packaging environment
- Perform accurately under stressful conditions.
- SAP knowledgeable
- Microsoft Office Proficient
- Customer-oriented, professional communication skills
- Have strong analytical and problem-solving skills
- The ability to follow instructions, processes, and procedures; ability to multi-task
- B.A. degree or equivalent work experience, minimum 4 years as scheduler
- Flexibility is a must: Must be able to work overtime, holidays, weekends, different shifts, and different areas of the warehouse
- Previous experience in a fast-paced, high-volume warehouse environment
- Knowledge of SAP pertaining to warehouse activities
WE OFFER
- Medical, Dental, Vision, Life Insurance, and Disability Pay.
- 401(k) with company matching up to 6%.
- Paid Time Off, including paid holidays.
- Flexible Spending Accounts.
- Voluntary benefits such as legal and financial assistance, pet insurance, and more.
- Employee Assistance Program.
- Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
- Commuter benefits.
- Employee engagement activities.
