Overview:
This role is recognized as an expert position within the company, requiring deep expertise in business application management, especially within fraud-related functions. The role involves advising executives, leading strategy development, and managing key programs that align with business goals.
Key Responsibilities:
- Serve as a top-level expert, providing advisory services to executives and business leaders.
- Lead the design of policies and operational standards within the Fraud division.
- Develop and execute business application management programs with significant financial and operational impact.
- Solve complex, ambiguous problems with innovative solutions.
- Lead the development of the business application strategy and oversee technology changes, vendor selections, and business rules.
- Ensure applications align with the overall business roadmap and strategy.
- Manage risk controls, ensuring compliance with guidelines from Privacy, Legal, Compliance, and other departments.
- Oversee process mapping, change management, and continuous improvements to optimize business efficiency.
- Handle budget management, reporting, and support decision-making for business applications.
- Ensure adherence to SLAs, manage vendor relationships, and promote user adoption.
Qualifications:
- Bachelor’s degree or technical certification.
- 10+ years of relevant experience.
- Deep understanding of business applications, project management, governance standards, and the bank's PDLC methodology.
- Strong problem-solving, analytical, and decision-making skills.
- Ability to mentor and manage teams effectively.
- Experience with budget management and performance tracking.
- Excellent communication and collaboration skills.
- Ability to handle confidential information with discretion.
- Strategic thinker with experience advising senior leadership.
Preferred Qualifications:
- Extensive experience in fraud-related fields.
- Financial industry experience.
- Project management experience.
- Familiarity with Confluence and Jira.
