Join TMG: Where Innovation Meets Opportunity!
Are you looking to elevate your career? At TMG, we're not just about meeting expectations—we're about exceeding them. As a leading Facilities Managment firm our foundation is built on trust and integrity. We are passionate about delivering excellence to our clients and fostering a collaborative environment for our teams.
Your Role: Operations Manager
Step into a pivotal position where you’ll:
- Facilitate Operational workflow: Oversee and manage the workflow of service to ensure timely and efficient completion.
- Vendor Relations: Maintain and enhance relationships with vendors to ensure service quality and adherence to agreements.
- Customer Relationship Management: Act as a liaison between TMG and our clients, addressing concerns and ensuring satisfaction.
- Collaborate with Facility Managers: Communicate with facility managers to coordinate services and address any issues.
- Manage Escalations: Handle escalations ensuring prompt resolution.
- Strategic Planning: Develop and implement strategic plans to improve service operations and efficiency.
- Team Leadership: Manage a team of operation coordinators, providing guidance and support.
- Communication: Conduct and participate in weekly meetings with team and various leaders in operations as well as engage in regular phone and email correspondence to keep the team aligned and informed.
Qualifications:
- Bachelor's degree or equivalent (preferred)
- Demonstrated expertise in facilities management within the commercial real estate sector or a closely related field.
- Strong leadership, communication, and team management skills.
- Change Agent: Proven ability to drive and manage change effectively.
- Nimble: Adaptable and quick to respond to evolving situations.
- Visionary: Forward-thinking with a clear vision for future growth and innovation.
What Makes TMG Different:
- We support comprehensive growth through leadership and education opportunities.
- Energetic and innovative work environment!
- Flex workspaces
- Collaborative office lunches
- Remote work options
- A complete benefits package that includes health, dental, vision, along with 401k & 401k matching
- Paid Time Off
- Paid Holidays
- Enjoy a contemporary and well-designed workspace that promotes productivity and comfort!
Job Type: Full-time
Schedule:
Ability to Commute:
- Virginia Beach, VA (required)
Note: We do not accept solicitation from third-party staffing agencies.