Gaming Global Readiness Program Manager
Location: Redmond, Wa
Duration: 9/13/24 - 6/30/25
Pay Range: $40/hr - $45/hr
Job Summary
Our mission is to empower every person and every organization on the planet to achieve more. Successfully navigating today’s geopolitical challenges and cultural sensitivities has never been more important in advancing our brand as an inclusive global organization, employer, and responsible actor.
Our game development studios are responsible for developing and publishing some of the biggest franchises in history. Our studios focus on delivering great games for everyone, wherever they play—on console, PC, or mobile devices—and believe that play is the thing that unites everyone.
The Gaming Global Readiness Program helps advance this culture of inclusion and trust by ensuring that we communicate with people in languages they understand, use imagery that resonates with global audiences, and deliver compelling content that appeals to target demographics. All of this is essential to out success in global markets.
Xbox Studios Services (XSS) is looking for a Program Manager to assist game studios and stakeholder teams navigate the legal, cultural, and ethical considerations when creating and distributing gaming content globally.
Responsibilities
- As a Compliance Program Manager, you will be responsible for: Working with stakeholders across Games to track compliance requirements for games, services, marketing, and content in worldwide markets.
- Performing frontline reviews of game content and marketing materials to mitigate unnecessary geopolitical risk in target markets.
- Assisting with reporting compliance against Gaming Global Readiness requirements.
- Organizing, synthesizing, and updating information into clear, accurate, and user-friendly documentation on the Gaming Global Readiness SharePoint site.
- Researching complex questions related to geopolitical, socio-linguistic, and cultural issues and synthesizing the research into clear analysis and guidance for stakeholders.
- Coordinating and scheduling GR reviews and training sessions with teams and stakeholders.
- Co-hosting Gaming Global Readiness Office Hours when necessary.
Skills
- Familiarity with video games, development milestones, content creation, and age ratings.
- Strong verbal and written communication, creative problem-solving, attention to detail, and interpersonal skills.
- Ability to work independently.
- Proficient in partnering with and influencing a wide variety of team members.
- Passion for learning, research, creative content, communications, and games.
- Awareness of cross-cultural differences.
Qualifications
- Proficiency in SharePoint, Jira/ADO, MS Word, MS Excel, and MS PowerPoint.
- Degree or equivalent experience in localization, international relations, program management, game production, or a related field.
- Five or more years' experience in project management or production within the entertainment or communication industries.
- Familiarity with compliance functions.
- Bonus: Background in cultural studies, history, or anthropology. Proficiency in two or more languages.