Top retail chain in Fairfield Connecticut is seeking Assistant Food Service Supervisor to join their growing team. This person will lead and manage the operations of various food service departments across Fairfield County, focusing on enhancing sales, profitability, and customer satisfaction while ensuring compliance with company standards and regulations. Responsible for guiding and developing food service teams to deliver outstanding customer experiences.
The ideal candidate has 10+ years of merchandise experience within the retail food service industry overseeing multiple locations. This person should be customer-focused and passionate about delivering exceptional food experiences. They will be a results-oriented leader with a proven track record of driving sales and profitability in a multi-store retail environment. Strong organizational, communication, and problem-solving skills are essential for success in this role.
The position is paying up to $130K with amazing perks and the company would like to hire ASAP!
Responsibilities:
- Operational Management: Oversee daily operations of food service departments, ensuring efficient workflows, adherence to company standards, and compliance with menu plans. Analyze sales data to identify trends, enhance menu offerings, and ensure consistent recipe execution.
- Financial Management: Develop and manage departmental budgets, monitor food costs, labor expenses, and overall expenses. Conduct financial analyses and reporting.
- Team Leadership: Recruit, hire, train, and develop a high-performing team. Foster a positive work environment, conduct performance reviews, and ensure adherence to company policies.
- Customer Service: Provide exceptional service, resolve complaints, and identify customer needs to drive sales and loyalty.
- Food Safety and Quality: Adhere to food safety regulations, implement HACCP procedures, conduct food safety training, and ensure product quality and freshness.
- Menu Labeling Compliance: Ensure compliance with all relevant menu labeling regulations and guidelines.
- Merchandising: Oversee product presentation and placement, monitor inventory levels, and implement promotional strategies to boost sales.
- Equipment Maintenance: Manage the maintenance and repair of food service equipment to ensure optimal performance and safety.
- Technology Proficiency: Demonstrate proficiency with food service technology systems, such as those used in the Chef Tech Program.
- Regular travel to multiple store locations within Fairfield County is required
Qualifications:
- Minimum of 5 years of proven experience in retail food service management, particularly within a fast-paced environment.
- Extensive culinary knowledge and hands-on experience in food preparation, recipe development, and menu planning.
- Demonstrated success in driving sales, profitability, and customer satisfaction in a retail food service setting.
- ServSafe certification or an equivalent food safety certification is required.
- Proficiency in Microsoft Word, Excel, and other relevant software for data analysis, reporting, and inventory management.
- Excellent merchandising skills with a track record of creating visually appealing, customer-focused food displays.
- Ability to thrive in a fast-paced environment with extended hours, including weekends and holidays.
- Strong customer service and interpersonal skills.
- Superior time management and organizational abilities.
- Proven leadership and team motivation skills.
- Strong problem-solving and decision-making capabilities.
- Proficiency in reading, writing, speaking, analyzing, interpreting, and understanding English.
- Basic math skills.
- Ability to stand or walk for the entire duration of a shift.
- Basic computer skills.
- Capability to stand, bend, twist, reach, push, pull, and lift up to 25 lbs regularly and up to 60 lbs occasionally.
- Ability to work with various food products, spices, and powdered substances without adverse allergic reactions.
- Adaptability to varying temperatures.
- Tolerance for dust and cleaning agents during routine housekeeping tasks.
- Ability to climb ladders to access items in overhead racking and storage areas.
- Strong team collaboration skills.
- Flexibility to work all assigned schedules and adhere to time and attendance policies.
- Competence in leading Managers and Associates to meet departmental goals.
