HICO America, headquartered in Pittsburgh Pennsylvania with facilities in Los Angeles, Greensburg, PA, and Memphis TN, is part of the Power Systems business unit, in the Industrial Performance Group of the Hyosung Corporation, a large publicly traded corporation based in Seoul, South Korea. HICO is an ISO 9001, 14001 and 27001 certified company, with primary business in power system products and solutions.
Product Line Manager - Transformers
The Product Line Manager reports to the Managing Director of Product Lines and is responsible for support of day-to-day commercial operations, business planning/ continuity operations within the HICO transformer product offering. The Product Line Manager is a key contributor to our Sales Team and their primary focus will be on HICO Transformer products and may also involve support of other HICO offered equipment. The Product Line Manager actively drives and supports sales from commercial and technical aspects to assist with planning and sales process activities. A strong track record of industry success and the preferred candidate will possess both commercial and technical perspectives. The Product Line Manager’s responsibilities include maintaining extensive knowledge of transformer industry and trends, manufacturing processes (efficiencies and bottlenecks) along with assisting to close sales where additional expertise may be required to fit the customer’s needs. The successful candidate will be responsible for maintaining and further developing increased sales of all HICO Transformer products with the ultimate goal of growing sales revenue and profitability. An entrepreneurial spirit and dynamic personality will succeed in this fast-paced environment collaborating with several internal and external divisions to deliver problem solving solutions to the power industry.
Key Responsibilities:
- Product Line Management supports/ trains all territory managers and sales team for Transformer and Transformer integrated offerings.
- Driving the sales team through strong selling practices to include: relationship development; time management; effective communication; product knowledge; and technical capabilities.
- Preparing and developing technical proposal processes that are operationally efficient and produce a consistent offering that explains HICO’s products and services to customers on a per project basis.
- Discussing equipment needs and system requirements with customers and engineers.
- Ability to interact with C- level customers in sometimes challenging situations
- Engagement and relationship building with customers along with the outside sales team and product line teams.
- Supporting RFQs, RFIs, Proposal preparation and delivery from a techno-functional standpoint (Most technically competitive solution).
- Ability to build your own brand and identity within the power industry and our clientele. Entrepreneurial spirit is required to succeed in this role and at HICO.
- Ability to support administration of proposal queue and production slot management.
- Closely collaborate with sales team for real-time delivery capabilities.
- Keep abreast of industry trends, competitive landscape, and customer needs and share insights with internal stakeholders.
- Train and mentor junior members of the sales team, sharing knowledge and expertise to enable their success.
- Generate accurate forecasting reports and pipeline data to support decision making.
- Provide input on product development based on customer feedback and market analysis.
- Attendance of trade shows and other industry events to represent the company.
- Interaction with transformer factory management and operations.
- Maintaining up-to-date information on market price levels and competitive landscape.
- Collaboration with the Application Engineering team to provide technically compliant and commercially. competitive proposals that consistently provide a best-in-class offering.
Requirements
- A bachelor’s degree in engineering. Other degrees may be acceptable with Power Industry experience.
- Minimum 7 years experience and knowledge working with power transformer within the Power Industry.
- Strong technical background with electrical systems and ability to learn quickly
- Strong communication, interpersonal, customer service, and sales skills
- The ability to relate technical information to non-technical customers
- Excellent technical and problem-solving skills
Desired
- Working experience in the Transmission, Distribution & Generation industry
- MBA or MSEE
