Job Purpose
To use your unique talents, experience, skills, education and enthusiasm to complete the Operations team and to recognize that your contribution is essential to the vision of Ring Container Technologies.
Key Responsibilities and Duties
1. Perform Employee Services responsibilities at the plant, to include but not limited to:
• Initiate and ensure completion of candidate/new hire assessments, background screenings and e-verify documents.
• Set up & maintain employee Workday files and associated documents in Workday
• Maintain employee vacation requests and training records in Workday
• Act as liaison between employee and plant/upper management
• Perform new hire orientation and on-boarding
• Perform new hire, random, and specific issue drug testing
• Maintain employee worker documents in Workday for all other areas, such as discipline, MVR reports, special payroll items, confidentiality agreements, consent forms and other documents as needed
• Assist with preparing corrective actions and maintaining attendance points for hourly employees
2. Ongoing recruiting of talent and open positions
• Build local relationships in community to source best talent and build pipeline
• Attend local career fairs/community/network events to raise awareness of Ring opportunities
• Manage job postings on company approved resources
• Manage candidates through the recruiting/onboarding process
3. Maintain Payroll records
• Submit bi-weekly time cards to payroll through Workday
• Maintain employee attendance points and accrued hours
• Manage temp agency relationships and ensure proper background checks and drug screens are completed on all temporary employees on premise
• Manage temporary labor onboarding and time tracking
• Provide ES with all temporary agency contracts
4. File and manage worker’s comp claim process for the facility
• Contact Employee Services of any injury or illness reported by employee
• File first report of injury into worker’s comp system
• Maintain contact with employee throughout leave and update status to Employee Services
• Coordinate all written communication with injured employee
• Provide employee with instructions on maintaining communication with plant and worker’s comp provider before and during treatment
5. Benefits
• Administer enrollment and coverage changes
• Liaison with plant employees
• Promotes company Wellness program (create/coordinate events, purchase healthy snacks for employees etc.)
6. Assist Plant management in coordinating employee training.
7. Support ERP and EAM system needs as designated by the Plant Manager
• May be responsible for entering or maintaining shipping, receiving or production records in ERP system
• May be responsible for entering or approving purchasing, receiving or invoice records in EAM system
8. Answer telephone and greet visitors in a professional and courteous manner consistent with Ring Container Technologies standards
• May communicate with customers on requests, complaints, or order changes
• Direct calls to appropriate individuals, take/relay accurate messages, and screen calls when necessary
• Maintain visitor log and call log
• Greet applicants and follow Ring recruiting practices
• Maintain confidentiality agreement files; ensuring all new and returning visitors sign agreement on an annual basis
9. Fully support the administrative needs of the plant management team
• Maintain sufficient office supply and cleaning supply levels
• Coordinate purchase needs with all staff members
• Maintain all supply purchases within assigned budget
• Maintain housekeeping in front office, storage closets, break room and restrooms
• Schedule and coordinate plant programs, including but not limited to hearing tests, training, picnics, community events
• Assist with travel for employees participating in events outside of normal plant operations
• Assist in preparing presentations and other communications as needed to support management team
• Maintain petty cash fund, balances and file reports to headquarters
• Complete UPS and Federal Express records for shipment
• Forward delivery receipts and approved invoices to headquarters for timely arrival
• Attend all training and meetings designated for the Office Manager position
10. Support the development, implementation, maintenance and ongoing improvement of food safety, food defense, and quality systems to ensure compliance with third-party food safety standard guidelines
11. Support, promote and implement the safety initiatives within the plant to meet the safety mission and culture defined by Ring Container Technologies
• Coordinate safety training with the safety champion in the plant; may be designated as the safety champion in the plant
• Maintain all safety documentation associated with training, injuries, near miss, investigations and meeting minutes
• Follow Ring Container Technologies Incident Investigation and Reporting Procedures
• Coordinate medical evaluation for injured employee at an occupational health clinic
• Administer and support all OSHA related and required activities performed at the plan as needed.
12. Perform other duties as assigned.
This is a general job description, and each plant will have additional duties and responsibilities that will be added by the plant manager.
Key Job Performance Measures
• Ability to anticipate staffing needs, recruit and build talent pipeline
• Accuracy of employee files and payroll
• Accuracy and timeliness of ERP system entries
Experience, Educational and Technical Qualifications
Our Office Manager must be a self-motivated individual with 2-3 years of experience in an administrative role. Associates Degree and experience in a manufacturing environment preferred. He/she must possess good oral and written communication skills and be able the read, write and understand English to produce professional correspondence and handle customer service requests. The candidate must possess the ability to work well under pressure and be able to coordinate numerous activities. She/he should exhibit a sense of urgency, accountability, business ethics, professionalism, self-motivation and the desire and focus to improve the business. Our Office Manager must be well trained in computer software such as: ERP, EAM, PowerPoint, MS Office and NWA Quality Analyst.
Abilities Required
• Must be able to come to work promptly and regularly.
• Must be able to take direction and work well with others.
• Must be able to work under the stress of deadlines.
• Must be able to concentrate and perform accurately.
• Must be able to react to change productively and to handle other tasks as assigned.
