Network Engineer III – NOC
JSI Lubbock, Texas, United States (On-site)
We are now seeking an experienced and qualified individual to join our team as a Network Engineer III in our Lubbock, TX, office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth and advancement opportunities.
Responsibilities:
- Troubleshoot complex network and server problems
- Serve as one of the primary escalation points for complex network issues
- Communicate technical concepts clearly and concisely
- Lead meetings with NOC customers
- Ensure quality standards are maintained on tickets
- Develop and train on NOC processes and procedures
- Mentor less experienced team members
- Develop and implement advanced network solutions and architectures
- Stay up to date with emerging network technologies and trends
- Participate in strategic planning and decision-making for customer network initiatives
- Work flexible shifts and participate in on-call rotation
Qualifications:
- Expert level knowledge of ethernet switching, IP routing, VoIP, DNS, and other networking principles
- Minimum of 5 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks at an expert level
- Bachelor’s degree in computer/management information systems, Engineering, Computer Science or equivalent required. Extensive experience may be considered in lieu of a degree
- Proven ability to design, implement, and troubleshoot complex network environments
- Strong understand of network protocols, architectures, and security best practices
- Industry relevant certifications at the advanced level (CCIE, CCNP, JNCIE, etc.)
- Expert level understanding of multiple ISP broadband access and core technologies (Adtran, Calix, Cambium, Juniper, Cisco, Ciena, Arista, etc)
- Proven ability to lead meetings and complex projects with customers
- Experience with automation, scripting, and/or coding is preferred but not required.
Benefits:
At JSI, you will have a rewarding and challenging career on every level of the organization.
JSI is committed to providing our employees with the following:
- Professional growth and development opportunities.
- A diverse, dynamic, and stimulating work environment.
- Educational opportunities.
- Work-life balance.
- A competitive salary and benefits package.
Location: Lubbock, TX
Job Type: Full-time, non-supervisory
On-call: Required
Travel: Occasional