We are hiring for IT operation Analyst
This role is 100% onsite in our Bozeman, MT location
6-month Contract to hire
Conversion salary up to 93K
- The Sr. IT Operations Analyst will demonstrate strong knowledge and developing expertise in end user technologies.
- Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support.
- Strong orientation to customer service and delighting customers
- Successfully executes all assignments timely and within acceptable quality levels
- Works collaboratively with team members when issues present themselves; does not settle for not knowing the outcome or resolution steps for important issues
- Effective communicator and problem solver – documents process and trains team members with ease
- Identifies knowledge gaps and closes them; demonstrates consistent intellectual curiousity and drives to learn more and self-develop himself/herself
- Perform all job functions consistent with TransMedics policies and procedures
- Assist with IT infrastructure improvements for TransMedics. Interact as needed with the IT service provider and TransMedics stakeholders.
- Provides timely technical assistance to TransMedics staff concerning the use of computer hardware and software, including office applications, operating systems, printing and hardware installation.
