Position: Employee Benefits Specialist
Duration: PERM
Location: Westlake, TX 76262 (Hybrid – Onsite Tues & Wed)
Salary: $70,000 + Company Stock/Shares + Benefits/401k/PTO
Desired Skills and Experience:
- 4+ years working as a Benefits Specialist
- Strong understanding employee benefit programs – 401K, PTO, Maternity/Paternity Leave, Life Event Changes, Terminations, Beneficiaries, Open Enrollment, etc
- Excel super user – strong with V-Lookups and Pivot Tables and auditing data
- Experience providing white glove care and attention directly to employees regarding benefit support
- Highly analytical with strong attention to detail
- Experience testing enrollment platforms prior to open enrollment for any bugs/issues
Plusses:
Day to Day:
As a Benefits Specialist, you will partner closely with our Benefits Manager and Chief Human Resources Officer to deliver a seamless experience for their employees. This includes adoption and promotion of employee self-help tools, benefits eligibility, enrollment and compliance for co-workers and their dependents.
- Coordinate daily benefits processing. Handle enrollments, terminations, life event changes, beneficiaries, and death claims within a structured and time-bound schedule.
- Ensures benefit changes are processed in accordance with Company Plan Documents and in accordance with ERISA
- Respond to end-user, co-worker, and vendor inquiries concerning policies, procedures, guidelines, and regulations.
- This role has time-bound responsibilities including end-user support and trouble-shooting.
- Interface frequently with co-workers and vendor representatives.
- Conduct presentations and meetings to explain benefits to co-workers.
- Prepare benefits packets and emails for new hires.
- Respond to questions and concerns from employees about their benefits.
- Inform employees of any changes to their benefits.
- Add value to employees by resolving problems, offering solutions, taking corrective actions, and escalating / coordinating with benefits providers as needed.
- Investigate and resolve Benefit questions / challenges of various complexity, while working closely with employees at all levels of the organization
- Work closely with payroll on the leave employees and coordinating the benefits.
- Manage the 401k changes and coordinate the changes from Fidelity to Dayforce and vice versa.
