Job Summary:
The Pre-Analytical Operations Supervisor supervises the day-to-day operations in the Pre-Analytical Operations department. Responsible for driving success of the Pre-Analytical lab by managing resources appropriately. Able to assist in troubleshooting issues with patient samples and effectively communicate internally and externally. Assessing workflow processes, ordering tests, and driving continuous improvements. Completing employee competencies and performance reviews.
Essential Responsibilities/Duties:
• Supervises staff and manages workflow of the department.
• Resource management through ADP; approve PTO requests, approve timecards, complete performance reviews for direct reports.
• Supervises training of staff members to ensure quality and productivity standards are met and maintained.
• Conducts regular staff meetings and uses other formal and informal communication methods to facilitate group communication as well as inform subordinates on relevant matters.
• Collaborate with the Quality department to ensure QMS standards are met and implement improvements when necessary.
• Responsible to adherence to annual safety, compliance and HIPPA training.
• Responsible for maintaining accurate and organized competency records.
• Review all information is accurate and meets company standards.
• Ability to identify all CAP/CLIA/HIPPA required sample and physician/patient information.
• Identify missing information and execute proper route when missing information is identified.
• Assists staff members with skill development.
• Notify management of any present or potential issues related to quality of service, process or compliance.
Qualifications:
• Education –
H.S Diploma or equivalent
Some college coursework in healthcare administration, business, science, or laboratory related education, preferred.
• Competencies/Skills –
Strong attention to detail
Strong organizational skills
Ability to maintain confidentiality of all medical, financial, and legal information
Ability to delegate tasks
Exceptional oral and written communication skills
Experience –
2-4 years’ experience working in a laboratory environment required.
2 years leadership experience required.
Experience working with MS Office Suite, required.
