Essential Duties/Responsibilities
• Manages PMO project operations and assigned staff; provides guidance, mentorship, and training. Conducts performance evaluations and motivates staff to reach peak productivity and performance; participates in the hiring and disciplinary process. Oversees team development, changes, objectives, and plans to achieve key results/impact.
• Manages projects of all levels to ensure successful and consistent delivery on scope, budget, and schedule.
• Leads and builds relationships with project teams in a functional matrix organization.
• Identifies knowledge and performance gaps in Project Management and recommends solutions and best practices to improve PMO practices and standards.
• Authors and communicates necessary project documentation, including the project charter, scope statement, project management plan, work breakdown structures, network diagram, risk management, schedule, budget, and related documents for the success of the project.
• Develops project scope of work and necessary documents for request for proposal (RFP) procurement processes. Defines clear deliverables necessary to meet the project objectives and business value. Manages activities in conjunction with the Procurement Department RFP process.
• Develops and maintains the project/program schedule utilizing best practices.
• Develops project budgets with management; manages project cost tracking throughout the project lifecycle.
• Performs requirements gathering; develops and maintains a requirements traceability matrix to ensure project goals are clear and deliverables are being met with desired outcomes.
• Initiates, coordinates, and conducts project meetings documenting decisions and mitigation. Identifies and coordinates areas for further research and development that are critical to project completion and delivery; prepares and leads contingency plans for issues that may arise.
• Utilizes the PMO's knowledge base, procedures, structure, and Knowledge Performance Indices (KPIs) to guide and complete projects; suggests improvements to PMO's processes by sharing project experiences.
• Manages contracts by monitoring contracted resources, deliverables, invoicing, and implementation.
• Creates resource plans, estimates resource requirements for all work packages and project deliverables, and monitors resource planning throughout project lifecycle.
• Develops and monitors project risks and risk management plans.
• Develops and delivers professional communication plans and stakeholder management plans. Coordinates and executes necessary Sponsor Meetings and Executive Steering Committee meetings.
• Develops and executes change management/organizational transition management plans.
• Establishes relationships with businesses to successfully implement the Organizational Change Management Plan by setting expectations for all stakeholders from initiation to closing.
• Initiates project change requests as needed to manage scope with the business; appropriately controls scope creep.
• Develops project quality plans and ensures project quality standards are being met. Reviews and accepts project deliverables.
• Consistently and professionally communicates project progress, status, and risks to stakeholders, peers, supervisors, and the DST senior management team.
• Performs other duties as required.
Required Education & Experience
• Bachelor's degree in project management, business administration, computer science, information systems, or related field.
o Four years of related professional experience may substitute for the required degree.
• Eight years of project management experience.
• Four years of leadership experience.
Licenses/Certificates
• Must possess and maintain a valid driver's license.
• Project Management Professional (PMI-PMP) Certification issued by Project Management Institute preferred.
