Technical Engineer
As a Technical Engineer you will be responsible for traveling to client and prospective client sites to service their existing equipment or support the introduction of new equipment and technologies. Strong equipment and troubleshooting skills are required for this role. Experience in a chemical manufacturing environment with a focus on PSAs is required for this position. This position offers a hybrid + travel arrangement.
Requirements:
- Ability to travel domestically ~40-50% to client sites for equipment start up, troubleshooting, and related activities
- 10-12+ years of hands on exposure to converting, coating production equipment
- BS degree in Chemistry, Chemical Engineering, Materials Science & Engineering, Process Engineering, Polymer Science or related
- Must have experience with PSAs. Expertise in Pressure Sensitive Adhesive markets (Labels, Tapes, etc) required.
Scope:
- Execute trial plans on application equipment to optimize adhesive performance. Participate in customer qualification trials to ensure smooth conversion to new equipment solutions.
- Provide technical training and guidance educate customer operations personnel and more junior internal associates
- Aid customer in machine Setup; Prepare the equipment for operation, ensuring proper alignment and calibration
- Develop test plans and write lab reports to make data based product recommendations.
- Instruct customers on maintenance on the coating machine and new technologies, including cleaning and troubleshooting the application.
- Develop relationships with UV light and HM coater equipment suppliers to understand trends, troubleshoot issues etc.
- Work as a joint team with the account manager in developing customer relationships and future growth.
- Overall responsibility for the lab work performed for all customer projects.
- Lead CEI investigations of performance issues to determine root cause and suggest corrective actions.
- Must have ability to support lab operations as needed – interpreting lab results, understanding applications and equipment, providing technical support.
- Must have customer facing communication skills/abilities
