Looking for Autocad Support consultant for a long term contract -- Onsite in Oakland, CA
· Provide support to users transitioning to Automated Utility Design software, including:
o Troubleshoot issues with users.
o Create support documentation.
o Host regular calls with SMEs or larger audiences.
· Assist in the configuration of Automated Utility Design, including:
o Creation/modification of AutoCAD entities (blocks, etc)
o Modification of engineering analysis rules
o Modification of materials/CU databases
o Modification of GIS entity mapping schema
· Work with representatives from other companies to resolve complex issues.