BCforward is currently seeking a highly motivated Director of Professional Services for an opportunity in Indianapolis, Indiana!
Summary:
- Position Title: Director of Professional Services
- Location: Indianapolis, Indiana
- Anticipated Start Date: 09/30/2024
- Duration: Full-Time Employee
- Work Requirement: W2, sponsorship cannot be provided for this role.
- Pay Range: $130,000/year to $140,000/year (open for negotiation)
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.)
Compensation structure is competitive base salary (+) bonuses (+) full benefits package w/ 401k.
Position Summary:
We're seeking a dynamic Director of Professional Services who will lead the delivery of results, manage project and service strategies, and contribute to the leadership team. This role involves developing teams and leaders to support the organization’s growth and exceed client expectations. The Director should be a strategic thinker and team player, able to solve complex business problems, unite teams with differing viewpoints, and ensure clear solutions through effective project management and customer relations.
Job Responsibilities
- Thought Leadership: Develop and implement best practices to enhance efficiency across service lines and projects.
- Project Management: Lead the creation of project charters, engagement plans, and governance frameworks.
- Business Development: Identify opportunities for new services and build relationships with clients and partners.
- Client Relations: Oversee client projects to ensure timely, within-scope, and on-budget delivery.
- Client Satisfaction: Cultivate feedback and implement improvements to maintain high client satisfaction.
- Team Leadership: Lead and inspire a high-performing team; foster a collaborative and inclusive environment.
- Operational Efficiency: Manage daily operations, ensuring efficiency and profitability.
- Financial Management: Oversee portfolio P&L, track financial performance, and implement cost control measures
Job Requirements
- Bachelor's degree in Business Administration, Management, or a related field is required; MBA preferred.
- 10+ years of experience in progressively responsible management consulting leadership roles, including at least 5 years in a senior role.
- Proven track record in developing and executing delivery strategies that ensure timely, efficient, and profitable project and service delivery.
- Exceptional leadership, communication, and interpersonal skills.
- Demonstrated ability to build and maintain strong relationships with clients, stakeholders, and team members.
- Strong financial acumen with experience in managing budgets, financial plans, and performance metrics.
About BCforward:
BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solution’s organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over the years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
www.BCforward.com
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We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.
