Clover Consulting has a direct client in Grand Rapids, MI in need of a direct hire/full-time eCommerce Technical Lead. This is a HYBRID role requiring 2-3 days/week ON-SITE in Grand Rapids, MI, so residing near or relocating to Grand Rapids, MI will be necessary. Also, our client cannot sponsor. Those able to be work and be hired directly without sponsorship are encouraged to apply.
**React Native and TypeScript technical skills REQUIRED*
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eCommerce IT Technical Lead Job Descripti
onResponsible to manage the retail applications support team within assigned area, and plan and lead the full life-cycle planning, development, implementation, post-implementation and on-going operations of retail e-commerce and marketing information systems and technology. Develop standards, policies, procedures and practices to ensure systems, services and applications meet company needs, and maintains the documentation for department project specifications, project plans, timelines, et
- c.Develop standards, policies, procedures and practices to ensure systems, services and applications meet company needs, and maintain the documentation for department project specifications, project plans, timelines, et
- c.Maintain current knowledge of industry trends and best Information Technology/Retail Systems practices; make recommendations to improve current programs and processe
- s.Mentor the team on analytical processes and problem resolution (both proactive and corrective) for retail e-commerce and marketing technology solutions to meet both business and end-user requirement
- s.Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goal
- s.Provide technical and/or project management direction to determine feasibility and resource requirements of releases; coordination of work on projects with other departments; planning, scheduling and monitoring of projects to ensure accurate and timely completion; and ensure timely issue resolution and communication/follow up to end user
- s.Manage, and may participate in, the retail technology applications development activities to include analysis, design, and programming evaluation of new and existing systems. Plan and lead the testing, certification, pilot, implementation, post-implementation and on-going operations of cost-effective retail information systems and technology solutions. Work with internal IT teams, external vendors and cross-functional business partners as necessar
- y.Oversee the installation, configuration, implementation, maintenance and optimization of retail applications/information systems to include overseeing requirements, project schedules, cost estimates, certification and testing for the implementation and/or maintenance of retail applications systems and programs, software products, features and/or components to meet business need
- s.Manage the applications production environment including change management, issue resolution, after-hours support and disaster recovery. Ensure timely resolution of retail system issues that may arise; manage and/or troubleshoot issues and work with cross-functional departments (i.e., IT sub-departments, Retail, etc.) to resolv
e.
Here’s what you’ll ne
- ed:Bachelor’s Level Degree – BS In Information Technology or related combination of education/experie
- nce5 years’ experience implementing and supporting digital commerce solutions, preferably in the grocery industry (Mobile App - React, Instacart, NCR Freshop, ShopperKit experience preferr
- ed)Experience wiring front end and back end systems together using API frameworks, either SOAP or R
- ESTExperience leading a development team, including contractors (onshore or offsho
- re)Experience leveraging Agile as a delivery methodol
- ogyExperience managing software in a PCI compliance environm
ent